Flagship Motorcars of Lynnfield

Always great to deal with! Darren and the sales group attended to my needs in a professional and timely fashion. They also had plenty on inventory in the model I wanted which was great the new car is beautiful

To Whom It May Concern, I am writing to express my sincere appreciation for the exceptional experience my family and I had while purchasing our new vehicle. The entire team demonstrated a level of professionalism, attentiveness, and care that truly exceeded our expectations. Sales Representatives Lemuel Dornevi and Jacob Moux were outstanding from the very beginning. They took the time to thoroughly explain every feature of our new vehicle in a clear and patient manner, ensuring we felt confident and comfortable. Their knowledge, enthusiasm, and genuine desire to help made the entire process enjoyable rather than overwhelming. Finance Manager Ibe Ogwu was equally exceptional. He handled the financial process with transparency, efficiency, and professionalism, making us feel at ease and well-informed every step of the way. What stood out most was the culture of excellence and hospitality demonstrated by your entire team. We were made to feel welcome, valued, and relaxed throughout the experience. The moment we saw our new car displayed in the separate showroom with a large red bow was truly unforgettable it reflected a level of pride, class, and attention to detail that speaks volumes about your organization’s standards. As someone who works in the Lung Transplant Department at Massachusetts General Hospital, I am deeply familiar with environments where excellence, precision, teamwork, and patient-centered care are the standard. The culture your team demonstrated mirrors those same high standards where professionalism, trust, and genuine care are clearly foundational values. It is rare to encounter a team so aligned in delivering such a seamless and elevated experience. Your staff exemplifies what it means to operate at the highest level, and it did not go unnoticed. Thank you again for making this such a memorable and first-class experience. I will confidently recommend your team to anyone seeking not just a vehicle, but an exceptional experience. Sincerely, Timothy Suydan

Recently purchased a GLE from Lynnfield Mercedes. This is the third time I have purchased a car at this dealership and as always they have exceeded my expectations. Simple quick and easy, a professional team from Louis the sales guy to Darnel the finance lady. Top notch experience.

My sales person?s name is Darren. He was amazing helped me through the process made it very easy for me and trust me. I had a lot of things that was difficult that he definitely overcame and I walked away with my dream car in two days I was shocked thank you Darren. You?re the best.!!!! the dealership I went to was Mercedes-Benz in Lynnfield mass

It’s was beautiful for me I really I appreciate it for your service and your honesty

Dimitri is 10/10. He treats people with humor, care, respect and made car buying a dare-I-say an “enjoyable” experience. Highly recommend Flagship and their amazing team. (And shout-out to Nathan in service!) Love my new GLC!

Alway, always pleased with servicing our many Mercedes-Benz vehicles since before 1999. Renan is our dedicated service representative. He always explains the service needed and answering our questions.

Outstanding service. Making the whole process of leasing a car very simple. From the GM to the finance department, the process was exceptional

Fair dealing, both on the purchase and the trade in. The salesperson, the business manager, the sales manager and the person who did the tutorial were excellent.

Service was fantastic, Julia Papagno made it all happen! Wouldn't go anywhere else ever!