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Hersons Kia

(629 reviews)
Visit Hersons Kia
Sales hours: 9:30am to 8:30pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:30am–8:30pm 7:30am–6:00pm
Tuesday 9:30am–8:30pm 7:30am–6:00pm
Wednesday 9:30am–8:30pm 7:30am–6:00pm
Thursday 9:30am–8:30pm 7:30am–6:00pm
Friday 9:30am–8:30pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:30am–6:00pm
Sunday 12:00pm–6:00pm 7:30am–4:00pm
New (833) 547-7245 (833) 547-7245
Used (877) 702-9648 (877) 702-9648
Service (866) 990-0906 (866) 990-0906

Reviews

(629 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hersons Kia from DealerRater.

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Service department is very busy every day.

Service department is very busy every day. Even with an appointment, an oil and filter change can take 90 minutes or more. Service writers are good and provide a very comprehensive report on the car's mechanical condition.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very good at what they do.

Very good at what they do. Reliable and prompt with my car service.Good job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They are very friendly and nice people They show

They are very friendly and nice people They show everything what you need and show the inside the car how is operating the vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Kevin and the team went way beyond what I expected.

Kevin and the team went way beyond what I expected. Not only were they professional and gave me a fair price, but actually was willing to ship it to me at no cost where the local dealer wouldn’t pay to go get it. They definitely hit it out of the ballpark when it comes to being in the people business thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very efficient yet open and friendly Easied my fear and

Very efficient yet open and friendly Easied my fear and concerns about being at a dealer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service and attention to detail.

Great service and attention to detail. team kept me informed every step of the way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everything was done in a very timely manner.

Everything was done in a very timely manner. I think a fair deal was made, but no one was pushy or high pressure. I highly recommend Jonathan De La Cruz Garcia as a salesperson. Knowledgeable about the car and the process. In Finance Josue was on point and great. Overall a good experience. If you want a Kia, don't hesitate to use Herson's Kia.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It is very efficient and responds quickly.

It is very efficient and responds quickly. Keep up the good work. My optima is doing well

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great and smooth transaction.

Great and smooth transaction. I felt I got a good price and the service was excellent. No hard sells and no reversals on previous discussion. I would definitely recommend Herson’s Kia.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Good price, high quality and fast services, I do

Good price, high quality and fast services, I do recommend Hersons kiia. Great dealer in Rockville

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.