Reviews
Service department is very busy every day.
Service department is very busy every day. Even with an appointment, an oil and filter change can take 90 minutes or more. Service writers are good and provide a very comprehensive report on the car's mechanical condition.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Very good at what they do.
Very good at what they do. Reliable and prompt with my car service.Good job.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They are very friendly and nice people They show
They are very friendly and nice people They show everything what you need and show the inside the car how is operating the vehicle
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kevin and the team went way beyond what I expected.
Kevin and the team went way beyond what I expected. Not only were they professional and gave me a fair price, but actually was willing to ship it to me at no cost where the local dealer wouldn’t pay to go get it. They definitely hit it out of the ballpark when it comes to being in the people business thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very efficient yet open and friendly Easied my fear and
Very efficient yet open and friendly Easied my fear and concerns about being at a dealer
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service and attention to detail.
Great service and attention to detail. team kept me informed every step of the way.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everything was done in a very timely manner.
Everything was done in a very timely manner. I think a fair deal was made, but no one was pushy or high pressure. I highly recommend Jonathan De La Cruz Garcia as a salesperson. Knowledgeable about the car and the process. In Finance Josue was on point and great. Overall a good experience. If you want a Kia, don't hesitate to use Herson's Kia.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It is very efficient and responds quickly.
It is very efficient and responds quickly. Keep up the good work. My optima is doing well
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Great and smooth transaction.
Great and smooth transaction. I felt I got a good price and the service was excellent. No hard sells and no reversals on previous discussion. I would definitely recommend Herson’s Kia.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good price, high quality and fast services, I do
Good price, high quality and fast services, I do recommend Hersons kiia. Great dealer in Rockville
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
