Reviews
Good Service
I had my Jeep serviced for recalls and they were prepared and ready for my vehicle. The service department had all my paperwork ready in advance and made the process quick and professional. They delivered my vehicle clean and within a a timely manner. I will return for future service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Matt- Thank you for sharing about your experience!
Pleased!!!!
Ron Lewis was a nice comfortable place to purchase a vehicle. James was my sell guy and he was very nice and easy to talk to. Everyone else there was all so friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bill- Thank you for your feedback! We appreciate your business~
Painless
This is the 2nd time I have been in the service dept for my Jeep Latitude . the first time was kind of a disaster , all those stars I gave them this time would not be there the first time . All problems from the first time were settled and I was treated well even in my rage . This time I was in was a whole different experience , I was treated well , my bill was exactly as expected and I was kept in the loop with the progression of my vehicle . I cant ask for anything more . they deserve the favorable rating .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Frank- Thank you for the opportunity to rectify our short comings from your previous experience. Happy to have earned your business~
UNBELIEVABLE DEAL
I thought I was a few years away from upgrading my jeep but with the help of Tyler Kison and Justin Searle they made it possible sooner than I could ever imagine. They even fed me lunch while I was waiting for finance. In finance, Gabe Lutz was amazing with his expertise on rustproofing and extended warranties. I left the dealership that day with my jeep of a lifetime, thanks to these fine gentlemen. PS Thanks guys and keep up the great work!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience! We appreciate the opportunity to earn your business~
vince in service department!!
amazing service from vince this past week. got all my jeep needs taken care of in a timely manner while it was being inspected. told him i needed to be out by a certain time. which i know is difficult to do. but he did! i have ways had great visits there wether it was service time or buying two vehicles there. i will continue to go back for sure!! thanks vince!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Remy- Thank you for sharing your experience! We appreciate your business~
Servicing a Recall
The service experience was exactly what I have come to expect from this dealership. From the moment you enter the door, each individual with whom you interact are positive and courteous to your needs and the needs of the vehicle being serviced.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Matt- Thank you for your feedback! We are happy to have you as our customer~
Great service
Went in for an oil change through their express service and was done along with a car wash in about 45 minutes.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sean- Thank you for utilizing our express service. We appreciate your business!
5 times, 5 great cars and experiences
In January of 2015 my wife and I traded our 2012 Challenger RT for a 2015 Dart GT. This was our fifth car buying experience with CCJD and our first with salesperson Paul Morando. Like our other experiences, both the salesperson Paul and the entire staff were very knowledgeable, friendly, realistic, and respectful. While we now have two vehicles that we now plan to keep long-term, we will absolutely continue to make Cranberry Chrysler Jeep Dodge Ram our one-stop for vehicle shopping. Great dealership, good service dept, etc.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ram 1500 Big Horn
Thank you to Jim and Ray for your outstanding customer service and professionalism in completing the lease of my new Ram 1500 Big Horn. It was truly a pleasure to work with you both, and I appreciate all you did for me in making sure I was able to purchase the vehicle and take it home that day, including staying after normal business hours. This was my first experience at Ron Lewis, and because of you guys it will not be my last. Thanks again! Dan
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Saved My Vacation
My Family was out of town visiting for the holidays and found a leak from our 2014 Town and Country. I called every Chrysler dealership in the area and Vince at Ron Lewis was the only one that said he would get the van in to take a look at before I got back on the Road to Virginia. Great Service advisor! More service departments should have a guy like Vince! Thanks for saving my holidays Vince!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sean- Thank you for the opportunity! We are happy to have helped...~
