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Ron Lewis Chrysler Dodge Jeep Ram Cranberry

(712 reviews)
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 3:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–5:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–5:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (855) 216-5848 (855) 216-5848
Used (855) 222-6015 (855) 222-6015
Service (855) 221-7406 (855) 221-7406

Reviews

(712 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ron Lewis Chrysler Dodge Jeep Ram Cranberry from DealerRater.

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Excellent

James Polecritti is the only sales person I ever enjoyed buying a brand new car from. He is very fair, proffessional, and easy to work with. I recommend asking for James when you visit Ron Lewis.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

No pressure,no hassle

We were very please with the treatment we received at our recent visit to the dealership. Everyone was vey friendly and helpful. We had a wonderful experience with our sales person, James. He was very informative and lead use to the right vehicle which meets all of our current needs. We are thrilled with our new Jeep and will definitely return to the dealership for any future needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Deal

Mark Ghobryal worked dilegently to get me the deal I wanted. And succeded!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Rick- Thanks for the feedback! We appreciate the opportunity to earn your business~

Service Recall

My name was on a backlog service list for nearly 6 months for a recall notice. Frustrated, I went to the dealership for an oil change and also to check in to see where my name was on the recall list. My name had only moved a couple spots in line since the last time I inquired. The problem was escalated by an understanding service manager, and my car was serviced that day for the recall notice. The dealership was just about to lose of all our business, but ended up pulling through with great customer service and action.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your feedback. We are happy to have resolved the issues at hand.

Director

Had a Great Experience. All involved were friendly, professional and informed on their products.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your feedback. Your business is greatly appreciated~

Fantastic

Great experience friendly and knowledgable staff would purchase another vehicle from there mark took the time to explain everything to us what a fantastic sales man

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Quality Deal

Great experience with the entire staff! The deal was outstanding and the professionalism displayed was top notched! I would recommend this dealership to anyone looking for a great car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ron Lewis Enterprise

This is now our 2nd Vehicle purchased through a Ron Lewis location. My wife purchased a Kia Optima, last year, from the Beaver Falls location & we have been totally satisfied the the entire experience. James & the entire staff at the Cranberry location did not fall short on our previous experience. I cannot thank James enough for the entire buying experience. The entire Cranberry Team did an outstanding job placing me in a vehicle of my choice @ a price which directly aligned with my planned budget without compromising any desired features on the 2015 Jeep Cherokee.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Friendly salesman, very clean dealership

I had been searching for a while for the vehicle I wanted and found it at Ron Lewis Pre-Owned through Car.com. I live almost five hours away from the dealership, but my initial interactions via email and phone convinced me that they would be reasonably trustworthy and worth driving out to. When I arrived, I found the facility to be very clean and all their used cars were very nice. My salesman was JT, who was friendly and not pushy, so I felt no pressure throughout the entire experience. Negotiations were pleasant as well. I'm subtracting a star because of a few hiccups that I feel detracted a bit from the experience, but nothing that would prevent me from recommending them. I am overall pleased and quite satisfied with my new truck.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Daniel- Thank you for traveling and giving us the opportunity to earn your business! Should you ever need to discuss the above mentioned "hiccups", please feel free to email me directly at rglessner@ronlewisautomotive.com, as we are always seeking feedback that can better improve our customer experience~ Enjoy your new truck!

2nd Ron Lewis Cranberry Chrysler Dodge Jeep Ram Purchase!

I recently purchased a 2014 Jeep Cherokee. James Polecritti was my salesman. He's a young kid, but a VERY professional, informative, and knowledgable salesman. The customer service is excellent! The staff is amazing and you're never pressured into a purchase you don't think you can handle. This is my second vehicle I have purchased from this dealership in the past 3 years. Ron Lewis has met my needs and then some both times I went to purchase a vehicle. If you're in the market, stop by Ron Lewis in Cranberry and give them a shot. You won't be disappointed! Thank you for a great experience James, and Ron Lewis staff

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.