Reviews
Excellent
James Polecritti is the only sales person I ever enjoyed buying a brand new car from. He is very fair, proffessional, and easy to work with. I recommend asking for James when you visit Ron Lewis.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
No pressure,no hassle
We were very please with the treatment we received at our recent visit to the dealership. Everyone was vey friendly and helpful. We had a wonderful experience with our sales person, James. He was very informative and lead use to the right vehicle which meets all of our current needs. We are thrilled with our new Jeep and will definitely return to the dealership for any future needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Deal
Mark Ghobryal worked dilegently to get me the deal I wanted. And succeded!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rick- Thanks for the feedback! We appreciate the opportunity to earn your business~
Service Recall
My name was on a backlog service list for nearly 6 months for a recall notice. Frustrated, I went to the dealership for an oil change and also to check in to see where my name was on the recall list. My name had only moved a couple spots in line since the last time I inquired. The problem was escalated by an understanding service manager, and my car was serviced that day for the recall notice. The dealership was just about to lose of all our business, but ended up pulling through with great customer service and action.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your feedback. We are happy to have resolved the issues at hand.
Director
Had a Great Experience. All involved were friendly, professional and informed on their products.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your feedback. Your business is greatly appreciated~
Fantastic
Great experience friendly and knowledgable staff would purchase another vehicle from there mark took the time to explain everything to us what a fantastic sales man
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Quality Deal
Great experience with the entire staff! The deal was outstanding and the professionalism displayed was top notched! I would recommend this dealership to anyone looking for a great car buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ron Lewis Enterprise
This is now our 2nd Vehicle purchased through a Ron Lewis location. My wife purchased a Kia Optima, last year, from the Beaver Falls location & we have been totally satisfied the the entire experience. James & the entire staff at the Cranberry location did not fall short on our previous experience. I cannot thank James enough for the entire buying experience. The entire Cranberry Team did an outstanding job placing me in a vehicle of my choice @ a price which directly aligned with my planned budget without compromising any desired features on the 2015 Jeep Cherokee.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly salesman, very clean dealership
I had been searching for a while for the vehicle I wanted and found it at Ron Lewis Pre-Owned through Car.com. I live almost five hours away from the dealership, but my initial interactions via email and phone convinced me that they would be reasonably trustworthy and worth driving out to. When I arrived, I found the facility to be very clean and all their used cars were very nice. My salesman was JT, who was friendly and not pushy, so I felt no pressure throughout the entire experience. Negotiations were pleasant as well. I'm subtracting a star because of a few hiccups that I feel detracted a bit from the experience, but nothing that would prevent me from recommending them. I am overall pleased and quite satisfied with my new truck.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Daniel- Thank you for traveling and giving us the opportunity to earn your business! Should you ever need to discuss the above mentioned "hiccups", please feel free to email me directly at rglessner@ronlewisautomotive.com, as we are always seeking feedback that can better improve our customer experience~ Enjoy your new truck!
2nd Ron Lewis Cranberry Chrysler Dodge Jeep Ram Purchase!
I recently purchased a 2014 Jeep Cherokee. James Polecritti was my salesman. He's a young kid, but a VERY professional, informative, and knowledgable salesman. The customer service is excellent! The staff is amazing and you're never pressured into a purchase you don't think you can handle. This is my second vehicle I have purchased from this dealership in the past 3 years. Ron Lewis has met my needs and then some both times I went to purchase a vehicle. If you're in the market, stop by Ron Lewis in Cranberry and give them a shot. You won't be disappointed! Thank you for a great experience James, and Ron Lewis staff
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
