Reviews
Smooth Process, Bought my dream car
Went in last Friday to test drive a new Charger, ended up leaving Friday night with it. I dealt with Jim Widlicka, and he was great. Extremely knowledgeable and patient, did not once try to push me, or force me into a bad decision. Very smooth, gorgeous lot, and a very positive experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Steve- Glad we could be a part of your car buying experience. We appreciate your feedback and hope you enjoy your new vehicle!
Review
I was extremely dissatisfied with the finance manager. He was rude, arrogant and extreme disrespectful. I almost walked out of the dealership and didn't want to finish the deal. When I walked in his office, I made a comment to my husband, ladies first and he stated what's that and had rude comments to make regarding his views. This man needs sent to a respect and customer service orientation. He is the most arrogant person I have ever met. Also when I asked to look at the finance papers he said no these are my papers not your papers. I proceeded to say well I will be the one who is making the payments and I would like to look at that first, he said the car is mine not yours and that was the car I was suppose to drive home tonight. I then said if you want the car then you can make the payments, he said I have a lot of car payments and I don't need another so we will do the papers in my order. I hope hope someone attends to this mans attitude and disrespect. On a good note we absolutely loved Jobi, he was extremely respectful and trustworthy and that was the reason we bought the car at your dealership. Everyone at your dealership, beside the finance manager was very professional and kind to us. It is a shame that one person can cause such disdain to your reputation.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Great salesman
I want to thank ken Lendick for selling me my vehicle. Great experience with the salesman.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 2.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience and we hope you enjoy your new vehicle~
Lionel Jones
Lionel was a true professional, service-oriented, no pressure. He answered my questions and offered a test drive. When closing time arrived, my final negotiations with his manager were fair, and devoid of typical sales song and dance. I would highly recommend Lionel and Ron Lewis Jeep in Cranerry.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Working with Matthew DeNomme
Matthew was terrific. Very friendly and knowledgeable. It came down to Jeep verses Lexus and I liked Matthew better so we went with the Jeep. I would not hesitate to recommend him to my friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jeep Cherokee Purchase
I have purchased many new vehicles over the years, and this experience was by far the best overall. The salesman's attitude, professionalism, and knowledge of the product was better than I have ever experienced. I would not only recommend this dealership, I would make it a point to recommend my salesman, Matthew. I will definitely be going back for future purchases.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchase of New Jeep Cherokee
My wife and I just wanted to share our experience at Ron Lewis Chrysler Dodge Jeep Ram in Cranberry Township, Pa. on route 19 where we bought a 2014 Jeep Cherokee Sport. We stopped to look at a nice selection of vehicles when we were approached by James Polecritti, who greeted us warmly and was very friendly. We told James that we were interested in a Jeep but had no idea what we were looking for. We found James to be very knowledgeable and was able to answer all of our questions. James helped us make a decision and we have no regrets. We love our Jeep Cherokee Sport. If you are in the market for a new or used vehicle go FIRST to Ron Lewis Chrysler Dodge Jeep Ram in Cranberry Townsip, Pa. on Route 19. And ask for James Polecritti. James was a pleasure to talk to and deal with. Thank You James !!!! Roger & Gail Tebay
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Another Great Buying Experience
Linda is an excellent sales person. Very tuned in to her customers and spends whatever time is necessary to make sure that they are happy with their purchase. This is our THIRD car purchased from Ron Lewis automotive Group and through Linda. I will keep sending over people who want a fair deal in a no pressure situation and an enjoyable buying experience. Dealing with Christopher was both enjoyable and efficient. He was very personable and made the finance process easy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
2013 Dodge Challenger Purchase
I was looking to purchase my first vehicle and my eyes landed on the 2013 Dodge Challenger. Mark Ghobryal was my salesman and he did an EXCELLENT job helping me get the Dodge Challenger at the price that best fit my budget. I could not have asked for a better salesman to help me with my first vehicle purchase. I would definitely recommend Mark to anyone who is looking to purchase a new vehicle.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Love my new jeep
I worked with mark to get my new jeep limited. great too work with first class. I will buy from again. Good dealership and staff
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
