Reviews
JC and other sales team member there ,,,tried to get a photo from them ,,,,for a car to go and buy it for 4 days I called and follow up with them ,,,no one send me any photos ,,,,but telling me that you gonna receive it in couple of minutes ,,,and they called me and told me that they sold the car ,,,!!!great experience thanks very much JC wish y0u all the bests
JC and other sales team member there ,,,tried to get a photo from them ,,,,for a car to go and buy it for 4 days I called and follow up with them ,,,no one send me any photos ,,,,but telling me that you gonna receive it in couple of minutes ,,,and they called me and told me that they sold the car ,,,!!!great experience thanks very much JC wish y0u all the bests
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
GREEN FORD DOES NOT BACK UP THEIR WORD. !! HAD A WATER PUMP INSTALLED ON MY F-150, AND WHEN I PICKED UP MY TRUCK THE SERVICE ADVISOR TOLD ME THE WATER PUMP HAS A LIFETIME WARRANTY, and years latter it failed, WHEN I ASKED ABOUT THE LIFETIME WARRANTY THEY COULD NOT RECALL SUCH A WARRANTY. I GUESS THE OLD SAYING IS CORRECT, GET IT IN WRITING. !! ☹️👎
GREEN FORD DOES NOT BACK UP THEIR WORD. !! HAD A WATER PUMP INSTALLED ON MY F-150, AND WHEN I PICKED UP MY TRUCK THE SERVICE ADVISOR TOLD ME THE WATER PUMP HAS A LIFETIME WARRANTY, and years latter it failed, WHEN I ASKED ABOUT THE LIFETIME WARRANTY THEY COULD NOT RECALL SUCH A WARRANTY. I GUESS THE OLD SAYING IS CORRECT, GET IT IN WRITING. !! ☹️👎
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.
Great experience! A little mixup on Being provided a bed mat for my new truck but Green Ford made it right! Thanks!
Great experience! A little mixup on Being provided a bed mat for my new truck but Green Ford made it right! Thanks!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing your positive experience. We’re glad we resolved the bed mat mixup for your Ford E150. We appreciate your trust and hope to assist you again soon.
Tyler was great to deal with ! His communication with me through my entire service process was excellent !
Tyler was great to deal with ! His communication with me through my entire service process was excellent !
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Delighted that Tyler’s clear updates kept you informed during your Ford F-150 service. Thank you for recognizing his effort, and we look forward to helping with your future maintenance needs.
This is the best experience that we have ever had and will be purchasing from them again. 100% recommend.
This is the best experience that we have ever had and will be purchasing from them again. 100% recommend.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
What a pleasure to hear you enjoyed your purchase of a used Ford Expedition. Thanks for recommending us, and we look forward to helping you again in the future.
Ashley and Anna are the best! Great to work with. Green Ford is great. Bought a new car there in 1989, moved to Florida for 25 years, back in 2014. Been going there for service work since 2018 for 2 Mustangs, an F-150 and a GT 500.
Ashley and Anna are the best! Great to work with. Green Ford is great. Bought a new car there in 1989, moved to Florida for 25 years, back in 2014. Been going there for service work since 2018 for 2 Mustangs, an F-150 and a GT 500.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you coming back since 1989 and choosing us again in 2014 for your Mustang, F-150, and GT 500 services. We’re glad Ashley made everything smooth and will share your kind words with the team. Please let us know whenever we can help you again.
The service advisor was extremely courteous and very professional. The truck was finished in a timely fashion.
The service advisor was extremely courteous and very professional. The truck was finished in a timely fashion.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s wonderful to hear our service advisor treated you with such professionalism and courtesy. We’re glad your Ford F-150 was ready promptly. Thank you for choosing us for your service needs.
Very disappointing experience with the Josh Oldham, service adviser at Green Ford. Communication was non existent, updates didn't happen, and I was lied to about the diagnosis claim being filed with my CSP. I expected better customer service and transparency throughout the process. Unfortunately, this experience has left me with little confidence in FORD CSP, much less the service you are supposed to receive with a continued service plan.
Very disappointing experience with the Josh Oldham, service adviser at Green Ford. Communication was non existent, updates didn't happen, and I was lied to about the diagnosis claim being filed with my CSP. I expected better customer service and transparency throughout the process. Unfortunately, this experience has left me with little confidence in FORD CSP, much less the service you are supposed to receive with a continued service plan.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback, and we apologize for not delivering an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
Excellent service at Green Ford. My vehicle's maintenance was done quickly and without any complications. The entire team proved to be very honest, capable, and attentive to detail. I will definitely trust them with my car again in the future.
Excellent service at Green Ford. My vehicle's maintenance was done quickly and without any complications. The entire team proved to be very honest, capable, and attentive to detail. I will definitely trust them with my car again in the future.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s wonderful to hear that our team provided efficient, seamless maintenance on your Ford Edge. We’re glad our honesty and attention to detail gave you confidence in our service. Thank you for trusting us, and we look forward to helping you again.
Very friendly, highly experienced maintenance group I will always have our vehicles serviced there. Also the facility is very well maintained.
Very friendly, highly experienced maintenance group I will always have our vehicles serviced there. Also the facility is very well maintained.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. We’re glad our maintenance team delivered friendly, expert service and that you found the facility well kept. Enjoy your Lincoln, and we’ll be sure to pass your kind words along to Megan.