Reviews
Write a reviewOwner of two Lincoln cars
Have been working with this customer service rep since 1991. He knows our cars well and we trust his recommendations.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Auto repair
Several nights ago our 2007 Edge started to vibrate and lose power on a return trip about 20 miles south of Greensboro on I-85. I was able to nurse it to Greensboro (home) and left it overnight at Green Ford. The next morning I was informed it had been checked out and the problem was in the on-board computer. The best news was that the repair was not going to be a costly major fix and the problem was under warranty. An additional improvement service was wisely advised for better performance which I approved. That afternoon I was called and informed it was ready. I picked up the Edge and I am very pleased its performance is much better. The Green service department is dependable and very easy to deal with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Exceptional Service Advisor, Ashley Isley
I had the best Service Advisor! Ashley Isley. She went above and beyond with her customer service..she answered all my questions and concerns. She listened to me and actually "heard" my concerns. I know each and every time that I take my Ranger Sport for service, that without any doubt, Ashley will take care of me and she will not accept anything less than the highest customer service satisfaction.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
huge inventory
My salesman Richard Walan was very pleasant to work with.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The Works Oil Change
The staff at Green Lincoln were super nice and very quick to service my Lincoln. They took special care of me and my vehicle, no dirty spots or greasy spots left after work completion. I enjoy the courteous and friendly staff. I am very pleased with the service I received.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Green Ford
I leased a Ford Escape. I thought Tony Blackmon and Justin Wade both did an outstanding job in handling my lease. They both were very knowledgeable and helpful in the process. It was a very pleasant experience at Green Ford. I will definitely come back for my next car. E. D. Clement
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Evaluation of Green Ford Lincoln
Green Ford Lincoln is the best. It has been a pleasure working with this company for many years. Tim and Monny, service advisors, are most accommodating and friendly. They seem to sincerely care about you. Thanks to them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Auto Service Center
After I purchased my 2015 Mustang, there arose a noise that I could not figure out. Long story short, the crew at Green Ford was extremely conscientious about repairing my car, giving it the care and attention that went way beyond what I expected. That the parts were not readily available, due to the newness of the vehicle, did not keep them from working their collective tails off to ensure my car got the best care. They kept me well informed of their progress and the ultimate goal of handing it back to me in tip top condition was well met. Kudos to Green Ford Service Department.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Well maintained dealerahip
Okay, a little disenfranchised because I wasn't given the internet price which other dealerships I went to would tell me if there was an Internet price and I wasn't told about how much the warranty cost till I was signing the paperwork or what my interest rate was when I asked till I went into the back. Everybody has to make money and I understand that but those thing should be done upfront not on the back end after all other paperwork signing your other car away has been done
- Customer service 4.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Service at Green Ford
The above are the reason I ALWAYS get my service done at Green Ford. Further also the reason I bought another FORD!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
