Reviews
Write a reviewDon’t waste your time goin to greenford
Just a poor Experience all the way around and would not recommend them to nobody. I honestly wouldn’t even give them one star. I will definitely never go back!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for taking the time to bring this negative experience to my attention. It is discouraging to hear that you had anything less than a stellar experience here at Green Ford Inc.. I would like the chance to talk to you further so please do call me at (336) 292-8310 at your earliest convenience so I can work with you to make this right. I hope to hear from you. General Manager, Jeremy Collins
Happy camper
called back promptly and was very professional and nice phone experience. Will probably pay a car there when I have shopped around and more. thankd
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Service Department
Best treatment ever. I came from Maryland and I have never found a Ford Dealership that exceeded my expectations. I was completely satisfied with their approach to service. Liked the service so much I bought a new Explorer. I have always loved Fords but this dealership respected me and really tried hard to restore my faith in Ford.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the great review
Great work
I believe that green Ford of Greensboro done a wonderful job helping locate the vehicle of my interest and they knew all about the vehicles I was asking about
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kenny, thank you for leaving such a great review and high star rating. It means so much to me to have earned your trust in our business! I hope to see you again in the future! Take care! --Jeremy Collins, GM
Mr. Carter
It was a great day everyone is so friendly and cared about us.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service department
I will never buy any other make of car again, mainly because of the service department. They are extremely helpful and accommodating. Love my MKC and the service department.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to notice those efforts and for leaving such an awesome review! If there is anything else we can do to assist you, please let me know! Take care! -Jeremy Collins, GM
MKZ service
The dealer was efficient and explained what was done to my car..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
NEW CAR PURCHASE
MR. G. ROBERTS AND FICANCE DEPT. BENT OVER BACKWARDS TO ENSURE I DROVE AWAY WITH A NEW CAR AND THAT WAS A BIG CHALANGE. HIGHLY RECOMMEND THIS DEALERSHIP
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank You for the Great Review
New Car purchase
My wife and I were treated to great service by Dealer's Sales Representative! We purchased an Explorer and drove home impressed with everyone we dealt with! Thanks for making the buying experience a real pleasure. I'm sure we will be returning.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Poor after marketing service
In May 2017, I've bought a 2017 F-150 XLT at Green Ford. Very well attended, professional orientation and so on. Unfortunately, in August 2017 a small stone hit the ac condenser making all the Freon leak. I took it to service at Quick Lane expecting the covering from warranty, taking into consideration that it is a internal part and it should not be so fragile. For my surprise, warranty did not cover this issue and I ended up paying U$ 800.00 for a replacement part. I went to Green Ford, explained the whole situation. They promised a answer and 5 months later I have not heard anything from them. I have followed it up three times but no concrete action. Frustrated with the after service offered by Green Ford.
- Customer service 1.0
- Buying process 4.0
- Quality of repair 1.0
- Overall facilities 4.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Marcelo, I am disappointed to learn of this situation you have described. I would like the chance to talk to you further so please do call me at (336) 292-8310 at your earliest convenience so I can work with you to make this right. Hope to hear from you. General Manager, Jeremy Collins