Reviews
Great experience, I seen a car, they responded
Great experience, I seen a car, they responded immediately. I sent a credit application and 10 mins later they called me with the approval. Sent me docs to E-sign, took my insurance card and license virtual and set up my pick up for the vehicle the next day!!! Kenneth and Chris were great.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Audi Rockville!
Awful - buyer beware.
Awful - buyer beware. Almost a month after leasing a new S5 with them, it’s still in the service department. They didn’t initially offer a loaner, and I’m sitting here getting ghosted by everyone without an ETA on when I can get the fully-functioning car that I was sold and am still paying for. DO NOT DO BUSINESS WITH THEM. 09 OCT 2025, UPDATE: Dealership management said they’d help me out. Months later, no follow-through on any of it - naturally. DO NOT TRUST.
I had a fantastic experience buying my car from this
I had a fantastic experience buying my car from this dealership, thanks to Kenneth Chang. From the moment I walked in, he was professional, attentive, and genuinely helpful. He took the time to understand what I was looking for, answered all my questions with patience, and made the entire process smooth and stress-free. Kenneth’s honesty and expertise gave me full confidence in my purchase. I couldn’t be happier with my new car. Definitely a 5-star experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your positive feedback! We are thrilled to hear that Kenneth provided top-notch service and helped make your car buying experience stress-free. We appreciate your trust in us and are happy to have you as part of the family. Enjoy your new car!
Great experience with Ken.
Great experience with Ken. Was in and out in a reasonable time and felt like I got a fair deal.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the positive review! We’re proud to have earned your satisfaction and hope to see you back soon.
I had been shopping around for an Audi and had a great
I had been shopping around for an Audi and had a great experience with this dealership. Chris was informative but not pushy. Car was priced well. They worked through a unique buying situation for me and we came to a deal. Finance was easy to go through and didn?t take forever like most experiences. Facility was clean, inviting and everyone was friendly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the positive review! We’re proud to have earned your satisfaction and hope to see you back soon.
Prior to my arrival for the appointment, the service
Prior to my arrival for the appointment, the service department let me know how long the installation would take. Instead of waiting hours at the dealership, they offered alternative transportation to where I needed to go. This was the first time I experienced this during my service appointment and it was exceptional.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your kind words and are grateful for your business. Looking forward to assisting you again in the future!
This dealer's approach to pricing was problematic.
This dealer's approach to pricing was problematic. The initial offer they provided was significantly higher than the market rate, and other dealerships were offering better prices. I also found that the lease offer was based on an inaccurate money factor, and the pricing information on the Audi Rockville website was misleading. It was a very disappointing experience.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
If you are willing to give us another chance, please contact us at (855) 934-7408 so we can understand your situation better in order to try and turn your experience around. Thank you, Audi Rockville
General Manager Marcus and his team was exceptional.
General Manager Marcus and his team was exceptional. Bought multiple cars with Audi of Rockville and process has always been smooth, fast and transparent. Never felt like they try to sell me on things I do not need and got great value and service each time. Highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re so happy to hear about your positive experience! Your feedback means the world to us.
Very smooth buying experience.
Very smooth buying experience. It was much faster than previous experiences I had. The sales rep was friendly, the finance manger was also friendly and professional. They clearly explained the whole process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your positive feedback! It’s always rewarding to know when we’ve met or exceeded expectations.
Antonio and Mo are fantastic people.
Antonio and Mo are fantastic people. They were very professional in the entire process. It?s also esst to deal with them. I would buy from them again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.