Reviews
Great service great prices great accommodations great scheduling great location great follow up great cars
Great service great prices great accommodations great scheduling great location great follow up great cars
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Buying a car is never an easy process, but this team made it very easy.
Buying a car is never an easy process, but this team made it very easy.
- Customer service
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Once again, I have to review my Ford dealership, Klaben Ford of Kent. I had to take my Ranger in for transmission problems ….after diagnosing found that the transmission needed rebuilt or replaced. I was so fortunate to find out that Ford approved it to be rebuilt and very fortunate that I found out that Klaben has a senior master transmission mechanic that would be doing the work. Ted Hummel !! Ted did an awesome job!! I am very happy Ted was able to rebuild as opposed to just being sent a rebuilt transmission from who knows where. My service advisor, Gavin Fano Constantly kept me updated on the status of the rebuild. I can say once again after another warranty repair that Klaben is the best! !!! Ted and Gavin are superstars!!!!!
Once again, I have to review my Ford dealership, Klaben Ford of Kent. I had to take my Ranger in for transmission problems ….after diagnosing found that the transmission needed rebuilt or replaced. I was so fortunate to find out that Ford approved it to be rebuilt and very fortunate that I found out that Klaben has a senior master transmission mechanic that would be doing the work. Ted Hummel !! Ted did an awesome job!! I am very happy Ted was able to rebuild as opposed to just being sent a rebuilt transmission from who knows where. My service advisor, Gavin Fano Constantly kept me updated on the status of the rebuild. I can say once again after another warranty repair that Klaben is the best! !!! Ted and Gavin are superstars!!!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The people at Klaben took very good care of me. they did everything that was promised. David and Cassy were great.
The people at Klaben took very good care of me. they did everything that was promised. David and Cassy were great.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The klaben family really care about you Rich and i have never personall met each other but working with mike cooney they took great cart of me several times my servic advisor gave is very clear on what needsto be done, sorry to see mike leave but understand why
The klaben family really care about you Rich and i have never personall met each other but working with mike cooney they took great cart of me several times my servic advisor gave is very clear on what needsto be done, sorry to see mike leave but understand why
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- Buying process
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Tyler Kline, my salesman was extremely helpful and answered all my questions. He worked with me and got the deal I wanted. I would not hesitate to buy another vehicle from Tyler and Klaben Ford.
Tyler Kline, my salesman was extremely helpful and answered all my questions. He worked with me and got the deal I wanted. I would not hesitate to buy another vehicle from Tyler and Klaben Ford.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Only problem I had was timely F&I . Had to wait longer than I felt necessary.
Only problem I had was timely F&I . Had to wait longer than I felt necessary.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Joe is very professional and explained all the services performed on my vehicle in detail. Joe is a great guy who takes care of his customers.
Joe is very professional and explained all the services performed on my vehicle in detail. Joe is a great guy who takes care of his customers.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The work done on my Jeep by both the service dept and body shop was excellent. This was my first experience with Klaben and I'm very pleased with the organization and would highly recommend them to anyone.
The work done on my Jeep by both the service dept and body shop was excellent. This was my first experience with Klaben and I'm very pleased with the organization and would highly recommend them to anyone.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Good contact,good service,explain it all,warm welcome from all Thank you mona!ok
Good contact,good service,explain it all,warm welcome from all Thank you mona!ok
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair