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Haasz Automall

(3,488 reviews)
Visit Haasz Automall
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 10 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 559-6726 (866) 559-6726
Used (888) 318-7411 (888) 318-7411
Service (330) 577-1818 (330) 577-1818

Reviews

(3,488 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Haasz Automall from DealerRater.

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Bad experience

Overall bad experience with this dealership. I leased a 2016 jeep cherokee and within the 2 year lease there were multiple problems with the car and the dealership was not very helpful over the 2 year span.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service

I had a great experience, they were fast and friendly service. I will be taking my car here every time I need my car serviced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your five-star review! We are thrilled to hear that your service visit left you feeling completely satisfied. We will make sure to thank Timothy for his assistance, and look forward to taking care of you again in the future!

Great service for long wait

I had several errands to run and worried that supper was going to be super late because of everything that needed to be done on my car. They provided this service to run me home. I was able to get everything done and still get my car service completed without worrying how I was going to get every thing completed and get supper at a decent hour. Thank you for your consideration. Mike you were awesome to help me out. Jeff did a great job fixing my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to post about your great experience with us. Mike, Jeffrey, and the rest of our team were happy to help you and your vehicle. We appreciate the recommendation and look forward to serving you again in the future.

Radio replacement. Headlight cover replacement.

Mike and Kim are very professional, caring and knowledgeable. Tyler makes sure everything is handled correctly in a timely fashion. If necessary a rental car is available. Very positive experience with these employees.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Sue, thank you for leaving us a nice review. We are happy to learn Mike, Kim, and Tyson provided you knowledgeable and exceptional service. We are glad to hear you had a positive experience with us! We hope to have the opportunity to work with you again in the future.

Unexpected Lease

I came in expecting to NOT get a new vehicle but in less than half an hour I was able to get a new Jeep Compass thanks to Brennan. Super nice and down to earth! Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for sharing your great review! We are so thrilled to hear Brennan provided you with excellent service. Congratulations on your new Jeep! Come back and see us again sometime!

Very satisfied with everything

Brennan Scott did a exceptional job helping me in purchasing my car. I would recommend him to anyone I know who wants to buy a car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the recommendation, Keith! Brennan and the rest of our team were happy to help you and ensure that you had a great experience. We hope to serve you again in the future.

Very easy going, worked well with our needs and wants

The overall experience was great, our salesman Brennan was awesome to work with, and everyone was very personable and made sure we were very comfortable during our experience. The reason I gave 4 stars instead of five is we were there for a very long period of time. Being a Saturday I understand that it was very busy and the staff did great with doing there best to move as quickly as possible it just took awhile to get an answer for the lease approval. I would certainly recommend Haaz and will be returning to do business in the future. Thanks again to the great staff for getting me into the truck I always wanted!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Matthew, thank you for taking the time to share your great experience with us! We appreciate your feedback as it helps us learn what to improve. We appreciate the recommendation, and we look forward to making your next visit a five-star experience.

Speedy Process

Worked with a great salesman, John Reed. He helped get a great deal on a new charger that I have always wanted! Would recommend that you see him if you want a great deal and a fast process!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Regan, thank you for the five-star review! Congratulations on the new car! We will make sure to thank John for all his assistance. Please do not hesitate to reach out to us if we can help you with anything else!

Quick Process

Worked with a great salesman, John Reed. He helped get a great deal on a new charger that I have always wanted! Would recommend that you see him if you want a great deal and a fast process!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your experience with us, Regan! We will be sure to let John know that he was a great help for getting you a great deal. If there is anything else we can help you with, let us know. We look forward to your next visit!

Easy buying, good folks.

Very easy buying experience, Mike and crew did a great job, listened and worked with me. I'm very happy with my new RAM truck!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We were happy to help you find a vehicle that fit your needs! It's great to know that our team did a great job helping you and that you had an easy buying experience. We appreciate the five-star review and recommendation. We hope to serve you again for your future vehicle needs.