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Haasz Automall

(3,488 reviews)
Visit Haasz Automall
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 10 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 559-6726 (866) 559-6726
Used (888) 318-7411 (888) 318-7411
Service (330) 577-1818 (330) 577-1818

Reviews

(3,488 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Haasz Automall from DealerRater.

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2018 Ram 1500 & 2018 Jeep Wrangler Unlimited

Everyone at the dealership is so helpful and attentive. From the front desk to the insurance guy! These are vehicles # 4 and 5 that we have bought or leased from Haasz!! Keep up the great work and we will stay loyal customers!! Thank you all!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your five-star experience with us! We appreciate the recommendation, and we hope to serve you for many more years.

Outstanding customer service!

Mike Fulvimar was extremely helpful in getting into a car today!! I had special circumstances regarding getting into a vehicle, but he made it happen. It has been a trying week for me being without a car so mike was absolutely amazing. Also many thanks to Kentrell for his awesome customer service as well with the auto insurance!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to write a review. We are thrilled to hear you received a high level of customer service from Michael and Kentrell. We appreciate your loyalty and business. Come back and see us anytime.

buying a used buick encore

I was looking for a used Buick Encore and you had exactly what I wanted. Julie and Ryan were very, very polite and very very helpful in working with me to obtain this car....I cant praise them enough for all their help in completing this transaction... thank you, thank you.....you are both first rate.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jane, Thank you so much for taking the time to share you experience. We are thrilled to hear Julie and Ryan were there to assist you in the process. Thank you for your wonderful words about our team. We hope to see you again in the future.

Service and Test Drive

Currently owning 6 vehicles and the last 3 purchased from Haasz, I have become very familiar with their Service and Sales departments. Most of the visits are for routine maintenance (oil changes, etc.), but there have been a few recalls too. I am a very particular person, and the staff at Haasz has gone above and beyond lately. I am glad to see Justin Gallina back in Service, and I've dealt a lot with Mike Purk and Kim Rafferty. All 3 have made sure my vehicle is taken care of and I really appreciate it. Christy Cosma has always been great to work with keeping open communication on the vehicles in inventory, and I wish her luck on her move to Allstate within the Haasz building. She introduced me to Kyra Sours, who did a great job in showing me a 2018 Jeep Grand Cherokee that had the options I like, since my favorite salesman Brennan Scott was off for the day. Adam Gordon and Andy Huzvar were also very helpful in the process of my test drive, and if I end up purchasing this vehicle I know Mary Scott will get me a great finance rate as she always does. If anything happens to it, I know Willie Jones at the Collision Center will take care of it like 2 cars he repaired/painted for me in the past. The Service and professionalism I've experience there lately prompted me to write this review and say Thanks and keep up the good work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Brian, Thank you for leaving us a wonderful five-star review. We are thrilled to hear our Service Department has gone above and beyond in helping you with your vehicle needs. Justin, Mike, and Kim always provide the best customer care when it comes to our guests. Christy was really one of our best, and we really appreciate her for what she has done for us. Kyra is amazing at listening to our guests and helping them find the perfect vehicle they need. Adam, Andy, and Mary are some of our other best, and we are truly grateful they provided you with exceptional service. Willie is a true rock star when it comes to servicing vehicles all around! We really appreciate your loyalty and business, Brian. Let us know if you have any questions. We look forward to serving you in the future!

Awesome Dealership!!!!

John was by far one of the best sales guy I’ve ever delt with, he would do anything he could to find what you wanted and would always call or text you with any info he has received. By far Haasz automall is a great dealer to get a Vehicle, this is now my second purchase from Haasz, can’t wait to enjoy my 2018 Jeep Grand Cherokee limited!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello! Thank you for leaving us a wonderful five-star review. We are thrilled to hear that John went above and beyond with providing you outstanding service. We are happy that he communicated any information he had to you about the vehicle you were looking for. We are pleased that you had a positive experience with our team. We appreciate the kind words and will pass them along. We value your business and hope to see you soon!

Great

Love my Jeep! I found it online and instantly fell in love. It was a good price. Everyone was very helpful. I went in and got everything taken care of in one day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with us. We appreciate the recommendation, and we're glad that you had a smooth visit. Congratulations on the Jeep! We look forward to serving you again in the future.

Awesome

It was a great experience to get a new vehicle from them. They helped me every step of the way. They made sure I was taken care of and got me what I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for sharing your experience with us. We are thrilled to learn that our team was able to take great care of you. If you need anything, don't hesitate to give us a call.

Geno at Haasz is the best !!!

Geno was so helpful, he made the car buying process so simple and easy ! Highly recommend Haasz and highly recommend visiting Geno for all of your car buying needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for taking the time to share your review. We are so pleased to hear that Geno was able to take care of you and make sure that you had a wonderful experience with us. Our team genuinely cares about each and every customer and we understand that the car buying process can be stressful. We do what we can to make it a more pleasant experience. We appreciate your business with us and invite you to return!

Geno was absolutely incredible!

Awesome experience from start to finish! From the time we walked in we were treated like family. Geno and the team at Haasz are the definition of above and beyond!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for sharing your comments. We are so thrilled to hear that Mike was able to help you out and make sure you were well informed. Our team always wants to make sure that our customers have a very enjoyable and hassle-free experience. We appreciate your business with us and invite you to come back!

Mike Fulvimar

Mike was great to deal with from when I first visited until the sale went through. I would recommend to family and friends. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Joe, Thanks for your recommendation! We are happy to read you felt Mike was great from start to finish. Mike and the team loved working with you as well. Please reach out if you need us.