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Haasz Automall

(3,488 reviews)
Visit Haasz Automall
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 10 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 559-6726 (866) 559-6726
Used (888) 318-7411 (888) 318-7411
Service (330) 577-1818 (330) 577-1818

Reviews

(3,488 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Haasz Automall from DealerRater.

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Great customer service

The Hassz team made my purchase easy and enjoyable, This is my 2nd truck from there, would recommend them to anyone looking for a car or truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback and being a valued part of the Haasz Automall Family. We hope to continue serving all of your automotive needs for many years to come. Please feel free to reach out should you need anything in the future. Thanks again for choosing Haasz for your new Ram!

Jeep Purchase

Came in and worked with Geno. Great guy overall, fair fair to deal with and he even entertained my son with some magic tricks! Everyone was very friendly. One of my best experiences at a dealership by far.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on the purchase of your new Jeep and Welcome to the Haasz Automall Family! We looking forward to assisting you with any of your automotive needs for years to come! Please let us know if you need anything now of in the future. Thank you again for choosing Haasz!

Way to go .... ask for Geno!

We went to Haasz for service and found a car we liked. No pushy salesman. No prying for email and home info before they would help , like other dealers. We will return to Haasz again . We have referred friends to Haasz too. Great customer service and friendly people. Thank you Geno for helping us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We strive to provide our customers with a comfortable and hassle free buying experience. Thank you for being part of the Haasz family. Please do not hesitate to reach out to any of the team should you need anything in the future. Thanks again for choosing Haasz Automall!

Great People

Everyone at Haasz Automall is so helpful and knowledgeable about the cars and trucks they are selling. We knew exactly what we wanted when we walked in and they made it happen for us. We couldn’t have asked for a better experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on the purchase of your new truck and Welcome to the Haasz Automall family. We look forward to serving all of your automotive needs for years to come. Please let Julie or any of our team know if there is anything we can do to assist you in the future. Thanks again for choosing Haasz!

Terrible culture at this business

While at the dealership buying a car with my son, i witnesses Andy yelling at employees. This is unacceptable on every level! I asked and was told that is quite typical and was lucky he didn't use more profane language. Also the experience took three visits to complete the transaction as the finance team wasn't ready. Then when we got to signing papers they had swapped things from me being the cosniger to primary on the loan. At that point I had spent over 5 hours in total at this dealership. Which according to the other employees is a short amount of time. Worst car buying experience and I've been through several.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to provide us with your feedback regarding your recent visit. We are very sorry to hear about your experience and we take this type of matter very seriously. Our General Manager Tyler Kline would like to speak to you to get more information from you in regards to this so we can make certain this never happens again in the future. Please call him at your earliest convenience at 330-296-2866. Thank you.

Very professional low pressure salesperson

Recommend by a friend who recently purchased a vehicle wasn't sure what to expect but surprised that salesman was professional and listened to price & payment that I would be comfortable with and worked toward that goal I will be a repeat customer thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Gmc2012! Congratulations on your recent purchase. It was a pleasure working with you. Here at Haasz, we strive to make our customers comfortable, and take the time to listen to wants and needs that they have. We look forward to working with you more in the future. Thanks for choosing Haasz Automall!

Brennan Scott great saleman

mr Scott did a great job finding us what we wanted. We're quite happy with are jeep. and we were treated with respect and kindness.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Linda, Thank you so much for the excellent review! We appreciate it. We're so glad to hear you're enjoying your vehicle, and that our team provided kind and respectful service. We hope to see you again in the future!

Thank you

After going to several dealerships . I'd like to thank Brennan Scott for his outstanding service and also Linda Sousa. Thank you for helping into my new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi italia73. Thank You for sharing outstanding experience with Linda and Brennan here at Haasz Automall. We look forward to working with you more in the future. Thanks for choosing Haasz!

2017 Charger

Had a not so pleasant experience at a local dealership that ended up closing their doors not even a week after sale of my car. Went in explained the situation I was left in and was very pleased with the outcome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello William93. We are sorry to hear of your unpleasant experience with another dealership, however happy to know that we were able to provide you with a pleasing experience with us! Congratulations on your new vehicle. Be sure to let Brennan know of any questions we can help with. Welcome to the Haasz family!

Unbelievable

Came here for a newer car, I have two growing boys and needed more space. I got a reasonable car payment and a good car. Customer service was great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave a five-star review, it means a lot to us. We're so glad to hear our team helped you find what you needed! We look forward to seeing you again!