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Plaza Cadillac

(1,803 reviews)
Visit Plaza Cadillac
Sales hours: 9:00am to 5:00pm
Service hours: 9:00am to 3:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–5:00pm
Tuesday 8:30am–6:00pm 7:30am–5:00pm
Wednesday 8:30am–6:00pm 7:30am–5:00pm
Thursday 8:30am–6:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 9:00am–3:00pm
Sunday Closed Closed
2023 consumer dealer award
View 2 awards
2023 consumer dealer award 2022 consumer dealer award
New (352) 702-3162 (352) 702-3162
Used (352) 702-3164 (352) 702-3164
Service (352) 702-3166 (352) 702-3166

Reviews

(1,803 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Plaza Cadillac from DealerRater.

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We had a great experience at Plaza Cadillac!

We had a great experience at Plaza Cadillac! Michael was our salesman and he worked hard for us! I recommend him! They made us feel like family even the next day when I went in to have the coating put on. Thank you Plaza Cadillac for the wonderful experience!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Plaza is very professional except during price

Plaza is very professional except during price negotiations. Now we all know it is to get more money from the client but it is an old method and the reason so many customers won't come to a dealership for a car. Need a new approach. Rick was very helpful and informative to deal with till the price negotiations.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very good, sales people were great, price and trade were

Very good, sales people were great, price and trade were fair. Service was very friendly and efficient

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I've known them for over 10 years and there service and

I've known them for over 10 years and there service and attention is great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Staff friendly.

Staff friendly. Appointments easily available. Not pleased with camera offline issue. Told updates to infotainment system goes thru the camera. Car needs to be outdoors for this to happen. Not a workable solution.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Christie was great.

Christie was great. Handled everything smoothly and even took care of getting me scheduled for a fuel pump recall when the parts arrive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly professional and not pushy.

Friendly professional and not pushy. Helpful setting up my new vehicle. Good deal! Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great customer service.

Great customer service. Kept uptodate on progress. Pricing fair as well. Good quality repairs. Would recommend for every cadillac owner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Eighteen months and charging me over $8500.

Eighteen months and charging me over $8500.00 you haven’t been able to repair my car. Numerous visits and the engine light is still on.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They fix the problem That I have with the car and do a

They fix the problem That I have with the car and do a good job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.