Reviews
The staff is always there to help with my needs for my
The staff is always there to help with my needs for my vehicle. Quick to get back to you if you have any questions. Been going to Plaza Cadillac for many years I trust them
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mrs. Cook, Mr. Robbie, and Mr. Lance treated my wife and
Mrs. Cook, Mr. Robbie, and Mr. Lance treated my wife and I as if we were gold. We have never had an experience at a dealership like we had at Plaza Cadillac. The professionalism and dedication to their duty was definitely a breath of fresh air. Keep up the good work and I pray much success in the future. Stay blessed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
They are always real friendly and give my car what it
They are always real friendly and give my car what it needs. I trust them to check everything too.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Plaza Cadillac was very easy to work with and my sales
Plaza Cadillac was very easy to work with and my sales professional was engaging and a very good communicator
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Easy to make appointments.
Easy to make appointments. Service done in a reasonable time while I wait. Friendly and personable. Been going here for several years and very pleased. Will continue to have my vehicle serviced here. This is my second vehicle purchased from Plaza and will continue to have them be my dealership.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Check in was fast and easy, waiting room was clean,
Check in was fast and easy, waiting room was clean, service was done quickly and check out was easy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Easy to Deal with.
Easy to Deal with. Nice Staff. Came for payment the next day. nice to be trusted.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Brought vehicle in repeatedly for same issues and still
Brought vehicle in repeatedly for same issues and still can't be fixed. Left with loaner and have to wait for long periods/days with nothing to update on repairs. Service advisor can only report what tech does which seems to take lots of time and vehicle sits.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Courteous, patient, willing to show options without being
Courteous, patient, willing to show options without being pushy. Follow up with transferring plates was excellent.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Work completed satisfactorily.
Work completed satisfactorily. Labor charges were astronomical. $995 labor to put a water pump in. Ridiculous
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
