Valencia BMW

?? I?m obsessed with my new 2025 M240i xDrive?this was hands-down the best car-buying experience ever! ? The process at Valencia BMW was smooth and stress-free, and my sales associate ??? ?????? was outstanding. ? He walked me through all the amazing features and technology, and even after the purchase he?s continued to be super helpful. ?? I?ve learned so much more about my BMW thanks to him. ? Highly recommend Amr and Valencia BMW! ?

Bought a brand new X7 at this dealership on 8/12/2025. On 8/15, the screen showed battery and drivetrain issues and car was not drivable. A towing truck took my car to the dealership. The dealership took ten days to fixed the issues after I pushed for a return of my car. But the service receipt shows no quality issues found. Then on 9/11, the car needs to be taken back to the dealership due to engine vibration issue. Today is 9/22, car is still not returned to me. Horrible buying experience.

Booking appointment online needs much improvement. Could not find option to change appt, so booked a new one. Then selected Chat and Text options connect to agents (that have very, very slow connections to the appt system), they cannot confirm a changed appt, they see the cxld appt as active, then text you later to notify of an upcoming appt that is actually cxld, and so on ... Such a waste of time and annoying. Unfortunately, it is much more efficient to call the dealership

We appreciated the kindness and professionalism of all the people we worked with. We especially appreciated our salesperson Edwin’s helpful guidance.

Lynn Ruehman was absolutely great and made it so easy for me to lease car.

Great customer service and my car was completed in a timely manner - will return again

Great service, on time, courteous, notified via video of work done, then washed. Mr. .Rawlins came out to the waiting are to notify me the vehicle was done.

It was my first time going to this dealership, the service is great but the waiting is insane, I had to wait for almost 4 hours until they decided to offered me a rental. I hope it was just my luck that day, I’m willing to give it a second chance hopefully next time I don’t have to wait that long for service, other than that the staff is very nice.

Roberto was very helpful & kept me informed of the status of my vehicle throughout the service. He arranged for me to have a loaner vehicle, which was great.

Awesome experience from the minute we walked in until we drove our vehicle out of the dealership. Friendly and professional staff, clean facility and knowledgeable service techs.