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Valencia BMW

(2,208 reviews)
Visit Valencia BMW
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–6:00pm
2023 consumer dealer award
View 1 awards
2023 consumer dealer award
New (888) 475-6145 (888) 475-6145
Used (888) 342-1676 (888) 342-1676
Service (888) 287-9089 (888) 287-9089

Reviews

(2,208 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Valencia BMW from DealerRater.

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I arrived shortly before my appointment; was met and

I arrived shortly before my appointment; was met and greeted and made to feel 'special.' The gentleman who took care of me, Arly, was knowledgeable, thoughtful and prompt. I was made comfortable in the Dealership building with coffee/chocolate drink ...but no doughnuts! Overall, well done.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jonathan is a role model when it comes to customer

Jonathan is a role model when it comes to customer service. He always goes the extra mile to make sure the customer is completely satisfied.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

I had an exceptional car-buying experience at Valencia

I had an exceptional car-buying experience at Valencia BMW. For context, I have a dealership 5 min from my home, but we drove an hour to Valencia and would do it again 10x over! Let's be honest, most of us hate car shopping. It's a necessary event in our lives a few times over and one I, and my husband, typically dread. THIS car purchase could NOT have been smoother, more professionally handled or more of a genuinely pleasant surprise. Truly. I felt like Danny (Sales Manager), Amir (Salesperson), and Zaeed (Finance) were all in our corner from the minute I called and until we pulled away in our brand new BMW. They wanted us to have the car as much as we wanted it! And they were happy to make it happen and be a part of it. Some dealerships have a "move metal" mentality... well, at Valencia BMW, we felt like their goal wasn't just to sell us a car, it was to become our family dealership. And now all I need to do is talk my hubby into needing a BMW for himself so we can do it all again! Thank you gentlemen, it was a pleasure to do business with you all and we hope to do it again in the future! Cheers! PS..at 54yo, I had never had a "Red Bow" moment and thanks to Amir, I got one! It was really special! 10/10 Would Highly Recommend

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thanks so much for the warm recommendation of the team here at Valencia BMW. Drive safe, and we'll see you on the road.

"Exceptional" is the perfect title for a 5-Star

"Exceptional" is the perfect title for a 5-Star experience and for my personal car-buying experience at Valencia BMW. It was "Exceptional." For context, I have a dealership 5 min from my home, but we drove an hour to Valencia and would do it again 10x over! Let's be honest, most of us hate car shopping. It's a necessary event in our lives a few times over and one I, and my husband, typically dread. THIS car purchase could NOT have been smoother, more professionally handled or more of a genuinely pleasant surprise. Truly. I felt like Danny (Sales Manager), Amir (Salesperson), and Zaeed (Finance) were all in our corner from the minute I called and until we pulled away in our brand new BMW. They wanted us to have the car as much as we wanted it! And they were happy to make it happen and be a part of it. Some dealerships have a "move metal" mentality... well, at Valencia BMW, we felt like their goal wasn't just to sell us a car, it was to become our family dealership. And now all I need to do is talk my hubby into needing a BMW for himself so we can do it all again! Thank you gentlemen, it was a pleasure to do business with you all and we hope to do it again in the future! Cheers!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Everything went very smoothly, Colton always knows how to

Everything went very smoothly, Colton always knows how to take care of me with efficiency, and professionalism.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.

Dealership was very thorough and efficient.

Dealership was very thorough and efficient. The follow up with each portion of the transaction was excellent.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

BMW of Valencia!

BMW of Valencia!! best deal you can ever have best sells people and finance people you can ask for. This is the place to be.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Diana, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Mr. Louis at the Valencia BMW dealership was extremely

Mr. Louis at the Valencia BMW dealership was extremely helpful very professional and helped me find my 2027 BMW 530. I I would definitely come back to get another car and definitely will recommend it to my friends and family.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Our Sales Advisor found us the car we that we want; 2026

Our Sales Advisor found us the car we that we want; 2026 X3 30 with MSport, Premium (which is a must) and Harman Kardon Sound in Vegas Red (Beautiful color). The Buying process was excellent. Staff was excellent and our Sales Person, Mazen went above and beyond.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Jahad, it is great to read such wonderful comments about your recent experience with us! If you need more help, our team is available to talk -- safe travels!

Excellent customer service from checking in, meeting with

Excellent customer service from checking in, meeting with service advisor, shuttle and picking up. It?s always a warm welcome.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, we appreciate you taking the time to leave us a response! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!