Reviews
Johnathan at Valencia BMW deserves a **10 out of 10!
Johnathan at Valencia BMW deserves a **10 out of 10!** He is the only service advisor I will go to, and I’ll always wait for him because his honesty and integrity are worth it. I trust his advice and appreciate how he takes care of me and my X5 M50i. He makes the service experience straightforward and gives me confidence that I’m in good hands. Thank you, Johnathan, for consistently excellent service!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Dealing with Taylor is great.
Dealing with Taylor is great. She is very attentive and helpful and most of all she?s on top of everything. I would recommend Valencia BMW to my friends.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Cesar, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Valencia BMW and we hope to be of service again in the future.
I leased an X3 here in September through the Costco
I leased an X3 here in September through the Costco program. After some back and forth, we agreed by text on a monthly payment with only the first payment and DMV fees due at signing, and no add-ons. The final contract hit the same monthly payment, but only by taking about $550 more of my cash as a down payment and adding a $150 key protection product I never asked for. Be sure to advocate for yourself and watch for slippery tactics, the kind that give car salesmen a bad rap.
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- 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Alex, we're disappointed to hear of the negative experience you had at our location. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (661) 200-9111 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
Bought a 2026 Black G70 Prestige AWD and it is FANTASTIC.
Bought a 2026 Black G70 Prestige AWD and it is FANTASTIC... Jose sold me the car and he did a fantastic job. We made arrangements and he dropped off the car at my residence. Great JOB! Great Dealership and will definitely buy more from then in the future.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Jon, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
This dealership is amazing.
This dealership is amazing. The management team and your Sales people are very professional. What I like most about them that they treat everybody equally. They also have great service .they make you feel very Welcome whether you’re buying or just looking. I live in Bakersfield. We have a BMW here. They will never get my business. That’s how good your dealership is.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Amazing customer service!
Amazing customer service!! Brandon did everything to help and keep us comfortable. The financing teams got us out the door quick too! We will be coming back to them for our next BMW
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Eleazar, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
The overall experience was a pleasure.
The overall experience was a pleasure. Jade Ramos is a great salesperson. She was super helpful and very responsive, even on her days off. The sales manager, Dave Erickson, didn't play the sales game. he gave me the price that I was looking for with no haggling. The only problem is that now my wife wants one too.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Gerry, thank you for your kind review; we are happy to pass along your comments to the team here at Valencia BMW! We do hope we can be of assistance in the future. Take care!
Had a fantastic experience buying my new car X30.
Had a fantastic experience buying my new car X30. Mr. Chandi Lewis , the sales agent, was extremely helpful, patient and transparent. He wears a good smile to the whole dealing process. The marketing/ finance manager Mr Saeed also made the paperwork quirk and straightforward. Also wears a good smile Thank you Valencia BMW.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Frankrebuyaco, thank you for your kind review; we are happy to pass along your comments to the team here at Valencia BMW! Don't hesitate to call us if you ever need anything. Be safe on the road!
Kind, cordial and they offered me a ride, building and
Kind, cordial and they offered me a ride, building and presentation in general was was very good
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.
Your service appointments are met with prompt attention,
Your service appointments are met with prompt attention, service representatives are professional and thorough, but the time it takes to get a simple oil change is just ridiculous.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for taking the time to share your feedback with us. Here at Valencia BMW, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (661) 200-9111 to discuss ways we can better serve you in the future.