Reviews
Buying my BMW X1
Anthony Bennett, the salesman was very helpful to make our buying process quick and easy. Very knowledgeable and accommodating. It's a different car buying experience,
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
Great experience!! Very easy to go through the purchase experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your feedback with us. If you ever need any help, please give us a call!
Car Repair
Great customer service at Valencia BMW. Great job!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service was great
Last weekend got my car serviced here, Service Advisor, Receptionist, Loan car, everything was great. I also bought my previous BMW 335i from this dealership, experience was very good.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words and review, Sunny. Thank you for taking the time to share your feedback with us.
Recall and Service on BMW X3 on June 30, 2016
Brian Hough, my Service Advisor, was kind and efficient. He promptly returned my phone call and arranged for my car to be ready a day early. I am a senior citizen and use a walker for mobility. I am able to drive and my BMW is so comfortable. Please give Brian the recognition he deserves.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service
Quick proffessional service. Very knowledgable and overall a 5/5 in all categories for rating . Would gladly use the service again
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Best experience at a car dealership ever!
It was the best and easiest experience I've ever had at a car dealership!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great first experience
I bought my car in Dec. in Thousand Oaks. I looked at the Valencia dealership but because I was buying a 2015 model year end the inventory was slim. This was my 1st service on the car and I had a great experience. I didn't have to wait to be helped. Brian was very professional and attentive.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are glad you chose our dealership, Kelley. Feel free to stop by if you ever need any more help.
Great Service
Chris, my service advisor was excellent! Service was done in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Leasing Experience (M5 / June 2016
I have leased or purchased seven (7) BMW 'cars over the last several years. NEVER has the process been easier than my experience with Valencia BMW and specifically with Ms. Lillian Rodriguez. She was very professional and her product and process knowledge was excellent. The only thing I had to do was pick up the car - and that was optional. They would have delivered it to my office or home.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
