Reviews
It’s bmw I was expecting the worst but surprisingly it
It’s bmw I was expecting the worst but surprisingly it was the best experience ever. Ez appt, ez check in, and the warranty work went quick. Very nice waiting area btw.
It’s bmw I was expecting the worst but surprisingly it
It’s bmw I was expecting the worst but surprisingly it was the best experience ever. Ez appt, ez check in, and the warranty work went quick. Very nice waiting area btw.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Arman is very professional.
Arman is very professional. He was ready to fully answer all my questions. He is very friendly and knowledgeable. I am thankful him I got my car.
Arman is very professional.
Arman is very professional. He was ready to fully answer all my questions. He is very friendly and knowledgeable. I am thankful him I got my car.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Love my new car!
Love my new car! The Valencia BMW staff was great to work with and they made the whole process a breeze. Very helpful. I'd be happy to recommend them to anyone in the market for a new car.
Love my new car!
Love my new car! The Valencia BMW staff was great to work with and they made the whole process a breeze. Very helpful. I'd be happy to recommend them to anyone in the market for a new car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I LOVE and APPRECIATE Taylor at BMW Valencia!
I LOVE and APPRECIATE Taylor at BMW Valencia! Thank you for squeezing me in and taking away my anxiety when my brakes came on at the last-minute. I sent my sister to Taylor, and she was extremely happy and spoke highly about her to me all the way home to Anaheim. Taylor, I truly appreciate you and all you do for me!!!
I LOVE and APPRECIATE Taylor at BMW Valencia!
I LOVE and APPRECIATE Taylor at BMW Valencia! Thank you for squeezing me in and taking away my anxiety when my brakes came on at the last-minute. I sent my sister to Taylor, and she was extremely happy and spoke highly about her to me all the way home to Anaheim. Taylor, I truly appreciate you and all you do for me!!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We had a great experience with David Carter and the team
We had a great experience with David Carter and the team at BMW Valencia. David was very helpful and not pushy at all. Love our new x3!
We had a great experience with David Carter and the team
We had a great experience with David Carter and the team at BMW Valencia. David was very helpful and not pushy at all. Love our new x3!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
The salesperson was great.
The salesperson was great. He was patient and answered all of my concerns. I went away with a very happy memory of having purchased exactly what I wanted!
The salesperson was great.
The salesperson was great. He was patient and answered all of my concerns. I went away with a very happy memory of having purchased exactly what I wanted!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
I had a very good experience buying a BMW at BMW of
I had a very good experience buying a BMW at BMW of Valencia. David, a Sales Manager was very patient and worked with me to come up with a buy which met my needs. Also, Jennifer from Finance was very helpful.
I had a very good experience buying a BMW at BMW of
I had a very good experience buying a BMW at BMW of Valencia. David, a Sales Manager was very patient and worked with me to come up with a buy which met my needs. Also, Jennifer from Finance was very helpful.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
I have been utilizing BMW Valencia since 2018 for service
I have been utilizing BMW Valencia since 2018 for service of my x6 and i4. I've received exceptional service each time, especially from my service advisor Samantha Hawking who makes me feel like a valued customer with immediate responses and assistance whenever there is an issue with my vehicle. I recommend BMW Valencia for all your service needs.
I have been utilizing BMW Valencia since 2018 for service
I have been utilizing BMW Valencia since 2018 for service of my x6 and i4. I've received exceptional service each time, especially from my service advisor Samantha Hawking who makes me feel like a valued customer with immediate responses and assistance whenever there is an issue with my vehicle. I recommend BMW Valencia for all your service needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Marcin, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Valencia BMW. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Wendy and Dave were the best to work with.
Wendy and Dave were the best to work with. Friendly, easy to talk to, and professional. I never felt like they were just trying to sell me something. Jennifer in finance was also very helpful. Overall an A+ experience.
Wendy and Dave were the best to work with.
Wendy and Dave were the best to work with. Friendly, easy to talk to, and professional. I never felt like they were just trying to sell me something. Jennifer in finance was also very helpful. Overall an A+ experience.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Gina, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We are always more than happy to assist you if anything else comes up. Take care!
This location is extremely rude not willing to work with
This location is extremely rude not willing to work with customers who have enhanced their vehicles. The staff acts like your business is an inconvenience. Valencia BMW has lost its touch and needs to revisit what it means to provide customer service. They are awful.
This location is extremely rude not willing to work with
This location is extremely rude not willing to work with customers who have enhanced their vehicles. The staff acts like your business is an inconvenience. Valencia BMW has lost its touch and needs to revisit what it means to provide customer service. They are awful.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Brian, thank you for bringing this matter to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (661) 200-9111 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.