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Valencia BMW

(2,078 reviews)
Visit Valencia BMW
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–6:00pm
2023 consumer dealer award
View 1 awards
2023 consumer dealer award
New (888) 475-6145 (888) 475-6145
Used (888) 342-1676 (888) 342-1676
Service (888) 287-9089 (888) 287-9089

Reviews

(2,078 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Valencia BMW from DealerRater.

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Currently in the market for a small sports coupe, found a

Currently in the market for a small sports coupe, found a pretty nice one at Valencia BMW, Miss Furmanskaya was an excellent Client Advisor. Even though I’m shopping online, they provided excellent customer service and made me think about moving to California pretty soon. Long story short, Valencia BMW is a solid dealership with well stocked inventory and phenomenal Client Advisors.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

It's a very pretty, nice and clean place but some

It's a very pretty, nice and clean place but some service is iffy,some service techs are just super shady

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Mar, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (661) 200-9111 -- we hope to hear from you soon.

Taylor is extremely professional and did a great job, It

Taylor is extremely professional and did a great job, It was a pleasure working with her.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Been having my cars serviced at Valencia BMW for years

Been having my cars serviced at Valencia BMW for years and they continue to provide excellent service. Much appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

Very nice people professional and accommodating I would

Very nice people professional and accommodating I would highly recommend this dealership service department to everyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Jacob Morgan was very knowledgeable and professional.

Jacob Morgan was very knowledgeable and professional. He assisted us with our appointment and all our needs. Thank you! Highly recommended.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear you had such a positive experience with us, Paul! Don't hesitate to call us if you ever need anything. Be safe on the road!

We have leased three vehicles with this dealership and

We have leased three vehicles with this dealership and have had an overall great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

Valencia BMW made my car buying a very easy experience

Valencia BMW made my car buying a very easy experience with knowledgeable sales people and a set price so no need to negotiate or haggle,. Worth stopping by to see for yourself!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

Friendly and knowledgeable staff focused on customer

Friendly and knowledgeable staff focused on customer satisfaction. The service representative addressed all concerns regarding the vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Alex, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

Fantastic people.

Fantastic people. Honest. Straight up. Got a great car for what I was looking for

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Zach, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!