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Meet Bo Xiao

Bo Xiao headshot
Sales Consultant
(39 reviews)
Industry experience 9 years
Dealership experience 7 years

Reviews

Bo Xiang, Sales Representative was very professional and

Bo Xiang, Sales Representative was very professional and knowledgeable of the vehicle we purchased. He kept us informed about the arrival of the vehicle from beginning to end. He took over from Bruce who is on vacation. We went over many features of the car. There is a lot to learn on the. 2026 450E. Bo said he would make an additional appointment to go over some of the new features. Bo was very easy to work with and made the purchase a smooth one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your five-star rating and review and for your business! Our entire team appreciates the opportunity. We look forward to your next visit! Jose Hurtado General Manager jhurtado@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

Great customer service!

Great customer service! Sam & Bo found me the car I want and made the buying process easy & fast! Bo even delivered the car to me which was so convenient since I am not nearby the dealership. Thanks guys!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi Judy, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Arcadia. Please let us know if there is anything else we can do for you; we are more than happy to help! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

I worked with Bo who made the experience super easy and

I worked with Bo who made the experience super easy and seamless. He really went above and beyond. Would highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

Well it starts off with our salesperson Kathleen.

Well it starts off with our salesperson Kathleen. This is the only way we would have purchased the car. She helped us pick the right car and hand held the process right to the end. Finance was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Arcadia. We are always more than happy to assist you if anything else comes up. Take care! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

Great showroom with plenty of selection of car and EV.

Great showroom with plenty of selection of car and EV. Friendly sales and services ce personnel.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Steve, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com.

I had an amazing experience in Mercedes- Benz of Arcadia.

I had an amazing experience in Mercedes- Benz of Arcadia. Everything went perfectly. Excellent and professional sales team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your five-star rating and for your business! Our entire team appreciates the opportunity. We look forward to your next visit! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

Great customer service, fast and smooth transaction.

Great customer service, fast and smooth transaction. Will most likely do business with in the future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great Dealer large inventory good deals expert product

Great Dealer large inventory good deals expert product knowledge Very good Customer service clean Showroom

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Bo Xiao is very knowledgeable and helpful.

Bo Xiao is very knowledgeable and helpful. Definitely will him a referral to my friends

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Very helpful and nice.

Very helpful and nice. Bo helped us with our new EV and it was a smooth process

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.