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Marcotte Ford

(931 reviews)
Visit Marcotte Ford
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 5:30pm
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Sales Service
Monday 8:30am–6:00pm 7:00am–5:30pm
Tuesday 8:30am–6:00pm 7:00am–5:30pm
Wednesday 8:30am–6:00pm 7:00am–5:30pm
Thursday 8:30am–6:00pm 7:00am–5:30pm
Friday 8:30am–6:00pm 7:00am–5:00pm
Saturday 8:30am–4:00pm Closed
Sunday Closed Closed

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New (866) 979-9120 (866) 979-9120
Used (844) 480-0941 (844) 480-0941
Service (866) 910-7298 (866) 910-7298

Inventory

See all 304 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since November 2025.
Our campus continues to grow in Holyoke, MA. We are here for all of your vehicle needs and provide the best guest experience. Sales, Commercial Sales, Service, Parts, Rentals. We provide service loaners, pick up and drop off for service appointments. We will even come to your house or work with our Mobile Service Vehicle. We conveniently have a cafe located inside our showroom that provides breakfast and lunch 7am - 2pm Monday - Friday.
We've Got Your Back!

Service center

Phone number (866) 910-7298

Service hours

Monday
7:00am–5:30pm
Tuesday
7:00am–5:30pm
Wednesday
7:00am–5:30pm
Thursday
7:00am–5:30pm
Friday
7:00am–5:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(931 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Marcotte Ford from DealerRater.

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From the beginning of the buying process, From finding me

From the beginning of the buying process, From finding me a vehicle t liked, or as close.was fantastic, salesmen as color, make model, packages, and showed me a truck he thought would please me, he was right on the money.was able to take the vehicle home also.i would recommend ,marcott sales no.1.

From the beginning of the buying process, From finding me

From the beginning of the buying process, From finding me a vehicle t liked, or as close.was fantastic, salesmen as color, make model, packages, and showed me a truck he thought would please me, he was right on the money.was able to take the vehicle home also.i would recommend ,marcott sales no.1.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Stephen, we're happy to hear you had such a positive experience with our team! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

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As always everything was great from beginning to end.

As always everything was great from beginning to end. Marcotte Ford is the only place to go for great service and purchasing or leasing vehicles.

As always everything was great from beginning to end.

As always everything was great from beginning to end. Marcotte Ford is the only place to go for great service and purchasing or leasing vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Marcotte Ford.

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Marcotte Ford delivered an amazing Ranger pickup, with

Marcotte Ford delivered an amazing Ranger pickup, with service, clear communication, and an exceptional team.

Marcotte Ford delivered an amazing Ranger pickup, with

Marcotte Ford delivered an amazing Ranger pickup, with service, clear communication, and an exceptional team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Marcotte Ford are glad to have you as a customer.

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service is ALWAYS superb.

service is ALWAYS superb. i was in and out in less time than they told me originally. i have purchased several cars at Marcotte. they always treat me with respect and as a professional.

service is ALWAYS superb.

service is ALWAYS superb. i was in and out in less time than they told me originally. i have purchased several cars at Marcotte. they always treat me with respect and as a professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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I recently traded in my 2018 Explorer Sport for a used

I recently traded in my 2018 Explorer Sport for a used 2023 Explorer ST from Marcotte Ford in Holyoke MA,. The salesperson I worked with was Andrew Tasini. He was pleasant, knowledgeable, with no pressure and very easy to work with. We were able to come to an agreement that was good for all of us us, and we ended up buying the Explorer. All in all a great experience and I will definitely be going back to them for my next car purchase.

I recently traded in my 2018 Explorer Sport for a used

I recently traded in my 2018 Explorer Sport for a used 2023 Explorer ST from Marcotte Ford in Holyoke MA,. The salesperson I worked with was Andrew Tasini. He was pleasant, knowledgeable, with no pressure and very easy to work with. We were able to come to an agreement that was good for all of us us, and we ended up buying the Explorer. All in all a great experience and I will definitely be going back to them for my next car purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Marcotte Ford!

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Great experience trading in a 2024 Mustang for a 2025

Great experience trading in a 2024 Mustang for a 2025 Mustang GT. Was at dealer for yearly service on 2024 vehicle can made change. Price was fair and negotiations easy.

Great experience trading in a 2024 Mustang for a 2025

Great experience trading in a 2024 Mustang for a 2025 Mustang GT. Was at dealer for yearly service on 2024 vehicle can made change. Price was fair and negotiations easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Timothy, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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After many years I returned to Marcotte Ford and met up

After many years I returned to Marcotte Ford and met up with a new to the company Salesmen. Marquis was very helpful and went out of his way to make me happy, which is no easy task, and feel confident about purchasing my 25 Ford Maverick. It's only been a few months but he still checks in occasionally to make sure everything is OK. Thanks for a great experience on my journey back to Ford!

After many years I returned to Marcotte Ford and met up

After many years I returned to Marcotte Ford and met up with a new to the company Salesmen. Marquis was very helpful and went out of his way to make me happy, which is no easy task, and feel confident about purchasing my 25 Ford Maverick. It's only been a few months but he still checks in occasionally to make sure everything is OK. Thanks for a great experience on my journey back to Ford!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Ken, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

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We had a great buying experience at Marcotte Ford.

We had a great buying experience at Marcotte Ford. Our salesman, Cody, was very knowledgeable about the Broncos and took excellent care of us during the process.

We had a great buying experience at Marcotte Ford.

We had a great buying experience at Marcotte Ford. Our salesman, Cody, was very knowledgeable about the Broncos and took excellent care of us during the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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From the time I walked in the door until I drove off the

From the time I walked in the door until I drove off the lot things could not have gone smoother. I had many questions as to whether I should lease again or keep what I had and go with a loan. Between Bill, Cody and Richie their answers resulted in me leasing another Ford Escape. This is my 3rd one, all from Marcotte. I can't thank them enough for making the experience so pleasant. If you are in the market for a new car, take the time to visit them, you won't be disappointed.

From the time I walked in the door until I drove off the

From the time I walked in the door until I drove off the lot things could not have gone smoother. I had many questions as to whether I should lease again or keep what I had and go with a loan. Between Bill, Cody and Richie their answers resulted in me leasing another Ford Escape. This is my 3rd one, all from Marcotte. I can't thank them enough for making the experience so pleasant. If you are in the market for a new car, take the time to visit them, you won't be disappointed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Marcotte Ford provided Great help thru the whole

Marcotte Ford provided Great help thru the whole purchasing process working on out of state registration, searching for ford rebates and providing best in class leasing rates

Marcotte Ford provided Great help thru the whole

Marcotte Ford provided Great help thru the whole purchasing process working on out of state registration, searching for ford rebates and providing best in class leasing rates

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Philippe, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

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