Reviews
Exceptional service provided with meticulous attentions
Exceptional service provided with meticulous attentions to detail - dealing with Jill Fuduric was an absolute pleasure as she was very attentive to my concerns and extremely attentive to the issues with my vehicle as well as keeping me well informed throughout my visit
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jill takes great pride in providing exceptional service and paying meticulous attention to every detail. We're so happy she was attentive to both your concerns and your vehicle's issues while keeping you well informed throughout. Knowing that working with Jill was an absolute pleasure means everything to us. Thank you for recognizing her dedication. We appreciate your trust and look forward to helping you again!
Desean Martinez helped us through the process by showing
Desean Martinez helped us through the process by showing us the used cars Lia Honda had that fit what models we were interested in. We considered trading our Crosstrek, but we realized keeping it would make it a quality second car. Desean made us feel comfortable for the entire ordeal.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Fran, thank you for your positive review! It is always our goal to ensure our guests are comfortable with their visit, and we are glad that Desean took great care of you. We wish you safe travels! Please do not hesitate to let us know if there is ever anything more that we may assist you with.
They were very helpful and caring when they gave you a
They were very helpful and caring when they gave you a quote they kept it
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for reporting on the exceptional work our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Lia Honda for the highest quality service.
Jill fuduric was very helpful and was able to get me in
Jill fuduric was very helpful and was able to get me in even though I didn’t have an appointment. This is the second time I’ve had them help me. Both times extremely helpful and great people relations. Thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your lovely feedback! We're pleased you continue to receive the best care and guidance from Jill and our amazing team. We really appreciate your kind words, and hope to see you again!
Your service department got us in for needed service the
Your service department got us in for needed service the same day we called. Desiree was courteous and professional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your excellent feedback on the service and communication provided to you by Desiree and the Lia Honda team. We appreciate your business and trust. Please don't hesitate to let us know how we may earn a better rating from you the next time you visit us.
Excellent service.
Excellent service. Desiree Frank was polite, easy to talk to and she explained everything that was being done to my car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for letting us know how satisfied you were with Desiree's assistance, Suzanne! We're glad she provided you with her utmost support and insight at this visit. We look forward to making your next appointment just as superb.
First time customer.
First time customer. Based on service dept will come her first fir service and probably for trade-in or purchase
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Roonie, we're happy our team's expertise helped you have a very positive experience at Lia Honda. Thank you so much for your excellent feedback. Safe travels until we see you next time.
Jill Fuduric was efficient, professional and very good in
Jill Fuduric was efficient, professional and very good in dealing me, and my car and communication issues. She explained options and kept in touch. She was responsive to questions, answering directly and clearly. I appreciated her work and send my thank.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks, Ann! Nothing means more to us than your complete satisfaction, so we're happy Jill handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment.
Desiree Frank always takes care of me and Jesse the
Desiree Frank always takes care of me and Jesse the Wonder Dog, my service dog, at Lia Honda. She's our Service Human! Always frank concerning what maintenance we do or do not need. Always applies our military discount. Has a ride for us when we need it. We just go dine at the Blue Bonnet, trusting her to keep our precious little blue getaway car in good order, bonnet to boot!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind review! We truly appreciate your continued business, and we're glad Desiree has always taken such great care of you and your vehicle. Thank you for making Lia Honda your #1 choice for service!
Had a great experience at Lia Honda Northampton.
Had a great experience at Lia Honda Northampton. My manager (Jill Fuduric) was very supportive and professional. I will definitely visit there again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Byun, thank you for sharing positive feedback on Jill! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what she has provided for you. We look forward to your next visit!