Lia Toyota of Northampton

I recently purchased a new 4-Runner, and it was an excellent experience from the beginning. Andrew Murray's easy going attitude was a pleasant change of pace from the typical buying experience. He made the process a pleasure, and I love my new car.

I just bought a 4 runner from Jerzy Bielaki at Lia Toyota and had a great experience. I love my new car! Everyone at the dealership was kind and helpful to get the exact car I wanted.

This was my second vehicle purchased at Lia Toyota Northampton. The first experience brought me back for a second purchase several years apart. From the minute I met Joe K I new I would make a purchase. Joe was very knowledgeable and easy going. No high pressure sales tactics. My experience with everyone else I met at the dealer ship was great. I have and will continue to refer friends and family looking for a vehicle to Lia Toyota.

We took the 4Runner in for an oil change and we were offered a software update relating to the gas pedal recall from a couple of years ago?unfortunately the service folks encountered a glitch when installing it and need to get a computer from Toyota ..Lia gave us a car to use while they were waiting for the part (it was several days) and were really most accommodating! THANKS!!!!

I want to thank you for the positive experience I had in the purchase of my new Highlander. Mr. Bielski's kind and patient demeanor made my decision easier. He is an excellent representative of your business.

Me and my wife recently had some bad experiences being turned down elsewhere. So when we received a letter saying that lia Toyota could help us we were skeptical. Robert Aston and the rest of the staff worked with us and with our budget and helped get us out of our rental car which was draining our bank account. They kept in touch throughout the process and although there was a few delays we were kept well informed and our happily driving our new Camry.

Caroline Babinski and the entire crew at lia Toyota of Northhampton did a great job wit my oil change and tire rotation!

I visited recently for a battery testing. I was assisted by Lindsay Firmani. She was extremely helpful, had excellent manners, and had me in and out in no time.

Caroline Babinski was my service rep for my last two visits to Lia of Northampton. I have owned many new vehicles but have never run into a service rep that is as customer oriented as Caroline. She is very helpful and always with a pleasant word and a smile. I actually wait for her if she is busy when I bring my 4Runner in for service. Lia should be proud to have someone like her as the "face to the customer" . Well done Caroline!!!

Jonathan Moore represented Lia Toyota of Northampton beautifully. He is presentable, pleasant without being pushy or imposing. He is Squeaky Clean. He has a wonderful smile, certainly appears to know what he is talking about, and is well groomed. He makes being in your dealership a pleasure. He answers all questions with expertise and with respect - Ruth miller