Reviews
Arrived at facility was met by staff who checked me in
Arrived at facility was met by staff who checked me in rapidly and informed me it would be approximately 1 hour and 30 min. Oil change was completed recommended maintenance was explained, work completed was explained and a car was returned within an hour, great experience and coupon was honored.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the five star review!
Such a great experience from start to finish, knew what
Such a great experience from start to finish, knew what car I wanted and Diego moved the whole process along. Finance was a breeze and got out of the dealership with keys in hand and wind in hair. Thank you all.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the five star review!
Ok service.
Ok service. Had to call to check if vehicle was done. It took 4 hours for a hood latch recall to be completed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review.
Timely ,professional, great dealership to do business
Timely ,professional, great dealership to do business with. Excellent service, pricing is reasonable. Would be convenient to continue with this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five star review!
Amber was GREAT!
Amber was GREAT! Attentive, listened carefully, knowledgeable, . I want her as my regular person for services..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five star review!
Te tratan muy amablemente y con mucho respeto, todo muy
Te tratan muy amablemente y con mucho respeto, todo muy limpio y organizado, todo muy bien
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five star review!
Everything went smoothly and Daniel was great!
Everything went smoothly and Daniel was great! Everything was on time and just as was explained to me when I dropped my car off.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five star review!
Joaquin was so kind!
Joaquin was so kind! Very knowledgeable and answered all my questions and concerns. Didn’t feel pressured and he listened to all that I was looking for and came through with it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the five star review!
Communication wasn't the best.
Communication wasn't the best. I'v been coming to Kelly Nissan for many, many years to this is the most disappointed that I've ever been.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We are sorry about the lack of communication. We will work towards being better at communication.
My car was taken in right away and I received an update
My car was taken in right away and I received an update of any work that was found and needed to be done. My car was finished before expected.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five star review!
