Balise Lexus

Reviews

4.9
(542 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Always a great service experience.

Always a great service experience. Very well efficient, friendly and helpful with advice and suggestions.

5.0

Wonderful experience start to finish!

Wonderful experience start to finish! Shout out to Ed Ladika and Bill Gryszkiewicz for their professionalism and guidance!

5.0

Excellent service and very helpful and accommodating.

Excellent service and very helpful and accommodating. Dmitriy was very nice and prompt. I had no difficulties with my service.

5.0

Great Dealership

This dealership is 1st class from the minute you drive in bay they are welcoming and attentive. They inform you every step of the way. Always a job well done.

5.0

A welcoming staff and friendly and professional service -

A welcoming staff and friendly and professional service - beginning to end. A very positive experience.

5.0

Amazing staff and very professional , didn’t feel

Amazing staff and very professional , didn’t feel pressured and treated with respect. Would recommend to anyone and family.

5.0

I’ve had a long term relationship with the Balise Lexus

I’ve had a long term relationship with the Balise Lexus service department. My current Lexus, an RX450h, has been under the care of Service Advisor Chris Hagen. Chris makes sure the work is done properly and in a timely manner. He is always available to answer questions. Thank you Chris and Team Lexus!

5.0

Balise Lexus on Riverdale Road in West Springfield never

Balise Lexus on Riverdale Road in West Springfield never disappoints. Their Service Center is exceptional with the best technicians and Outstanding Customer Service. When I need to have my car serviced I only go to Balise Lexus.

5.0

Balise Lexus treats their customers like family.

Balise Lexus treats their customers like family. They will make sure you are completely satisfied before you leave. Best dealer in the area, will not go anywhere else.

5.0

Outstanding service.

Outstanding service. Kept in the know throughout the entire time while the vehicle was in the service atena

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