Balise Lexus

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(244 reviews)
Visit Balise Lexus
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Service Sales
Monday 7:30am–5:00pm 9:00am–6:00pm
Tuesday 7:30am–5:00pm 9:00am–6:00pm
Wednesday 7:30am–5:00pm 9:00am–6:00pm
Thursday 7:30am–5:00pm 9:00am–6:00pm
Friday 7:30am–5:00pm 9:00am–6:00pm
Saturday Closed 9:00am–4:00pm
Sunday Closed Closed
New (413) 507-0493 (413) 507-0493
Used (413) 507-0541 (413) 507-0541
Service (413) 489-5633 (413) 489-5633


See all 23 vehicles from this dealership.

About our dealership

This seller has been on since November 2021.
Balise Lexus winner of Elite of Lexus for exceptional guest satisfaction. Experience Amazing

Our entire Certified Lexus staff is here to take care of you our most valued and appreciated guests and clients. Exceeding your every expectation is our goal. We want your experience to always be a special one. It is our promise to respect the value of your time and provide you with answers to your questions so you can make informed decisions. We invite you as a guest into our home here at Balise Lexus. We all sincerely look forward to meeting you.
You'll do better at Balise

Service center

Phone number (413) 489-5633

Service hours



(244 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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Well done Keep up the good work

Dmittiy he’s a great patriot he deserves a raise and the new hat.Well done. Looking forward to our next meeting. Keep up the good work!


The best of the best.

The absolute best service dept I have ever used. Dimitri, Joe and Paul are excellent to work with. 7 cars later and we will be back for more.


Very good service

Dmitriy left no stone unturned. I recommend him over another consultant I had used in the past. Service manager Paul is also great. Will use again.


Joe Renzulli is a fantastic sales associate

I come in regularly to get a oil change and sticker for my Lexus Rx 350 My sales associate Joe Renzulli west Springfield Ma is a highly knowledgeable and pleasant I actually look forward to my car service because he is so awesome and makes me feel like I am very special,Balise is lucky to have him on the STAFF👍👍👍👍👍


Excellent service!

I just had my 15,000 miles service at Balise. Chris was very polite and helpful. I’ve been to other Lexus dealerships in the past, but Balise is definitely my number 1 choice.


15 year customer with balise lexus 30 years overal

Balise Lexus continuously out preforms every dealership I have ever brought my car in for repairs. Even with part shortages and personnel shortages they always gets the job done on time and right the first time.


See above information regarding the review I submi

Dmitriy was very organized and helpful in explaining the services provided. He recommended only the things that were needed along with future scheduled maintenance moving forward


Chris Hagen.Chris Hagen is a great person to work

Chris Hagen is a great person to work with. Is always very thorough. He reviewed all of the issues the technicians had with my car.


Great Experience - Love our new car!!!

My husband and I love our new car we purchased from Balise Lexus. Rodney Ramos was our sales consultant. He was professional, friendly and very knowledgeable about the car we bought. He took the time explaining ever detail about this car and was so patient with us, as we asked so many questions. Bill Gryszkiewicz was the manager we spoke with to finalize the paperwork and he was professional and thorough. He was very informative about all our different options presented to us. We would highly recommend to all our friends and family to purchase their next vehicle here.


Balise Lexus Service

Time frame was as promised , and the attention to detail was greatly appreciated . The interaction with the dealership while the car was being worked on was also helpful .

Read all 244 reviews