Reviews
DW was awesome and helped me figure everything out along
DW was awesome and helped me figure everything out along the way. 100% recommend going to him. we ran into some troubles and he was able to fix everything and provide a better deal for me and my family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
I feel compelled to express my deep appreciation for the
I feel compelled to express my deep appreciation for the remarkable service I received with DW, despite not ultimately purchasing a vehicle from them. I was treated with utmost respect and genuine care. The salesperson's deep knowledge about the vehicles was immediately evident, providing me with the information necessary to make an informed decision. One of the most impressive aspects of DW's service was the to effectively negotiate prices on behalf of me. This was truly 5-star service. Thank you for setting a high standard in customer service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Polite and patient customer service
I came in to by a used car, and even though we couldn’t make a deal DW was very patient and spent time educating me on the process. I will be back when my circumstances change.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Ended up buying a brand new CR-V with DW.
Ended up buying a brand new CR-V with DW. Process was easy! DW even delivered the car to my house. Thank you for making the process fast and easy!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
While not there to make best friends, DW could have at
While not there to make best friends, DW could have at least thanked me or congratulated me for my purchase. Instead, he sent me a homophobic and ethnicphobic text and proceeded to call me multiple times with no message left. I had to block him. When I picked up my car he showed me zero features and said it was “self explanatory” and walked away. Lastly, an OLD expired registration from my trade in was left in my glove box instead of my new registration, which was nowhere to be found. I had to ask, much later when I realized the error, to be provided with one. EXTREMELY unprofessional service. Cannot recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your feedback with us. We understand you have been in contact with our General Manager, Tony Bunn. We would like to sincerely apologize for your recent experience. Please feel free to contact Tony directly with any other questions or concerns. Again, thank you for sharing.
Thank you Honda and Bobby
Was in the market for a vehicle and came here to browse their selection. In my mind I had already had my mind set on a 2023 Hyundai Kona but when I got here I was approached by Bobby Doe one of the sales reps. Bobby took me through a few vehicles and options and after a test drive of another similar model I decided on getting a 2023 Honda Civic Hatchback Sport Touring which was on the showroom floor. The Sport touring civic was a great option and so far I love the vehicle, and the price was even lower than the Kona I had previously decided on! Overall great experience and friendly staff who made buying my first brand new car an easy process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New car shopping experience
DW made my experience in buying my 2023 Honda CRV EXL , such a great one !!! He was attentive and helpful. I recommend Balise Honda and will definitely go to them again !!!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Experience
Thank you for a positive experience! Derrick was very helpful throughout the process and kept me updated the entire time. Made sure I got exactly what I wanted with a great price and got me in and out as quick as possible!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
👍Well done, smooth 👏
Juan was very thorough and handled things great. Liza was also very helpful. Everyone I encountered was ready to help, courteous, they're a good working team.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My New Vehicle Buying experience
I’ve pre ordered my 2023 Honda Oddysey from Balise , I’ve had to deal with Juan Cruzado as my salesman and also another gentlemen who was the sales manager , both were awesome to deal with , both were very friendly, polite, respectful. Vehicle arrived on time as promised , everything was fast and easy, prices are very good, I would highly recommend for you to shop here if your looking for you next Used or New Honda and don’t forget to ask for Juan Cruzado!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
