Balise Honda

4.0 out of 5 4.0
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM

Balise Honda Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

11:00 AM - 5:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:30 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since November 2017

Balise Honda is a Western MA new and used car dealer in West Springfield, Massachusetts.

...



Every car is on sale every day at Balise. You don't have to wait for a special sale to get a great deal. We constantly compare our used cars to others in the region and continually adjust our prices to current market conditions, so you'll always get our lowest price up front, fast and easy.

When it comes to service, we offer everyday low prices on many service items. We also have unbeatable tire prices and only recommend what the manufacturer requires to maintain your vehicle...nothing more, nothing less.

"We provide quality cars and exceptional service at great prices."

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.0 out of 5 4.0
28 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 10, 2019

    I had a great experience with my recent purchase a Balise Honda in West Springfield. All aspects of the process were easy and enjoyable. The sales team... was excellent in handling any questions I had. Couldn't have asked for a better group to deal with!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 9, 2019

    Top notch customer service- incredibly patient and accommodating sales personnel. Highly recommend this dealership, employees were so kind and helpful... and made the whole car buying process a pleasure.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • April 27, 2019

    I was helped by Angel Caisse exelent sales person helped me in everithing showed me the right cars i recomend him 100 percent you go to the honda dealer... in riverdale in west springfield look him up and you wont regret going to honda dealer in west springfield the best to buy a car and havet maintaind

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    November 18, 2019

    My son and myself had the best experience when purchasing a used car from a dealership with Mary explaining completely what the process is when purchasing... our first car from Balise. She made the experience fun as her personality is what I call "a keeper!" Thanks for all you do as you are worth your weight in gold. I will always remember how many times I laughed when in your presence and will look forward to meeting you again some day.

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    September 28, 2019

    Nate Rivera great salesperson highly considered did everything possible to get us approved and in helping us understand what was needed great job from... nate

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 26, 2019

    Thank you Balise, especially Angel for helping me shop for a new car! Very friendly and helpful during a stressful time looking for a new vehicle!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 23, 2019

    My experience at Balise Honda in west Springfield was a pleasant and easy process. The salesman was very kind with helping me find the right car and very... affordable. I would highly recommend purchasing a new or used car here and will be continuing to purchase in the future

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 21, 2019

    Lisa at Balise Honda was awesome! Made our process of buying a car so stress free, best online buying experience ever- thanks a ton Lisa!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    March 18, 2019

    Run down facilities and horrible customer service. I asked for a CARFAX report on a pre-owned Lexus and the response was that I would have to pay for it... or buy the car first. I reached out to Balise Corporate management and they didn't seem to care that their sales associates behaved that way. I even received an email from the sales person asking if I was still interested in the car.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    March 9, 2019

    buying my first like new car and it was a miserable experience at this dealership. so much so that i asked the Toyota dealership if they could transfer... the vehicle i'm looking at to their shop just so i didn't have to give Balise Honda my money. this should be an exciting time for my family and i'm left angry about it all. It's night and day as far as customer service goes from the Balise Honda and the Balise Toyota. even a family member emailed them about a vehicle and not a soul ever got back to him. the automatic spam "it's been a week since we heard from you " emails went through to him however not one person followed up on his inquiry or email. do you guys not want to make money? If so continue what you are doing. i'm trying everything i can to avoid having to buy from you.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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