Bedard Bros

Working with Bedard is the first good experience I've had with a car dealership, ever. I had specific medical needs for which most car dealerships have been impatient , uncaring, and even dishonest. Bedard honored my medical needs and worked very hard to get me into a car that had everything I was looking for. Most dealerships promise they'll do this and that. Then, they pull the bait and switch. I'm particularly impressed with Bedard staff's honesty and transparency. No tricks, no manipulation. Just honest, hard working staff who helped me get into a car a love at a price that works for me. I'm also very pleased to have worked with a woman sales rep, Heather Bialis. She's fantastic as is Jessica! And then Rob, with whom I did the signing, was helpful, clear, and HONEST! I highly recommend Bedard for anyone but particularly women. THANK YOU BEDARD!

2 1/2 hours to have my snow tires changed out. Never ever do business with these people again. I was told 45 minutes on the phone. That and the constant upselling to pretty much everyone in the waiting room.

It's not surprising that I just saw a review from another woman who had also been told there was multiple things wrong with their vehicle. I will definitely be getting a,second opinion as well.

I called them up days prior to my visit and they walked me through everything and had my paper work and vehicle ready for when I arrived. The vehicle I wanted was in exceptional condition and well priced. My representative?s name was Tanner and he was beyond helpful. He was polite and very informative. They delivered my car at no cost to me. I called him up days after I received my vehicle and Tanner ON HIS DAY OFF, was still able to help me with my questions and concerns. I highly recommend this place and make sure you get Tanner. You can?t go wrong!

I came in with no appointment and they were able to get me right in and right out. I was very satisfied. The two gentlemen that talked with me (Steve and Ryan) were very helpful and very friendly. I will absolutely be returning and recommend them to anyone looking to have their vehicle looked at.

I came in for service on my 14 Dodge ram ,and while I was waiting I spoke with a salesman about trading in and the salesman looked at my truck and took all my information regarding my trade, and told me he would get a hold of me on Monday. I have not heard from anyone in regards to this vehicle. That is very bad customer satisfaction . I will not be bringing in my vehicles there for service anymore if this is how I am treated . Thank you Shawn Roy

I saved over $3000 on a purchase of a new vehicle by driving up to Vermont- twice. Also, when I went to have a simple recall done, they made it sound as though my vehicle was going to fall apart driving it home. I had my regular mechanic look at it, and he stated other than needed a new battery , it was in great working condition. I have heard from other women with similar experiences.

Went to Bedard Brothers for recall of Takata airbags. I was told that work would be approximately one (1) hour. Truck was returned well within that time but there are several gouges to the dashboard material around the passenger side airbag compartment. Based on this experience, I will end my relationship with the Bedard Brothers Service Department because the quality of this work was very poor and something I would expect of a "back yard hack".

I have been a Bedard customer for more than 20 years having bought 12 Honda vehicles. Up until my most recent acquisition, the dealership has been nothing but superb. Now that the manager has left, the experience last year was less than stellar. I did write to the owner about my disappointment. While the owner did respond, it was without much satisfaction. But I have to say the service department continues to be top notch. I've worked with Service Advisor Heather Bialas prior to yesterday's service. She greeted me by name. Was straight forward on what would be done and then when the car was serviced, explained one of the problems in great detail. With employees like Heather, I will continue to have my Honda vehicles serviced at Bedard.

I couldn't agree more with your Featured Reviewer. I just bought my first Bedard Honda, a gorgeous, pre-owned CR-V, from Kathy Burgess and the experience was exceptional. I've been taking my previous car, a Honda Civic, to Bedard for the last 5-6 years since my husband and I moved to the Berkshires and have always been very pleased with the on-time and accurate service I've received. So when it came time for a replacement, I began by first looking at the pre-owned cars Bedard had and found one that I test drove and that interested me. But I decided to look further to be sure I wasn't missing something better in our price range. I returned to Bedard to find that the one I liked had been sold but Kathy said that they had just gotten in another that I might like. When she drove it around to the front, I knew it was "the one". She knew exactly what I wanted and, from then on, Kathy took care of every detail and made sure it all came together for me on the day we were to pick it up. She and her Manager, Mike, are an unbeatable team. She now has a special place in my heart too!