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Colonial West Chevrolet

(2,271 reviews)
Visit Colonial West Chevrolet
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (978) 386-3051 (978) 386-3051
Used (978) 386-3117 (978) 386-3117
Service (978) 386-3119 (978) 386-3119

Reviews

(2,271 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Colonial West Chevrolet from DealerRater.

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Very easy to deal with and fast. Sean was not pushy in...

Very easy to deal with and fast. Sean was not pushy in anyway and they were able to fix a small scratch before we picked up vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The staff at colonial west were professional and...

The staff at colonial west were professional and excellent at their job. My family and I have bought many cars from this dealer. I will continue to recommend them and go there for any future purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Took care of everything

They found what was the problem with why I could not fill my gas tank. Seems there are two disks inside the capless gas tank. If you only put the nozzle in past the first disk gas will splash out. If you insert the gas nozzle in too far past the second disk the gas pump will stop. They took my car to a gas station to check it out and filled my tank. They were very busy that day. My only complaint I had two wait two hours.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

This the second time I have bought a truck from Bill...

This the second time I have bought a truck from Bill McMahon. I will return to him again. He is a honest sales man. I have been to a lot of dealerships he is the best so far. He makes me feel almost if I was the the owner of colonial west. Great job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

No pressure sale. Pleasant experience. Salesman had good...

No pressure sale. Pleasant experience. Salesman had good knowledge about the vehicle. Vehicle felt new, new car condition. Very good price for the model year.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Bill was easy to work with, professional and helpful knew...

Bill was easy to work with, professional and helpful knew exactly what I wanted and came through. I would recommend Colonial Chevrolet to anyone looking to buy a new or used vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

A very smooth and easy transaction. Bill was great and...

A very smooth and easy transaction. Bill was great and delivered the car to us. Will definitely reccomend. Great summer car bought at a Great price

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The staff at Colonial were friendly and courteous....

The staff at Colonial were friendly and courteous. Willing to work with me and my budget. Test drive was a no hassle policy. No pressure

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very professional, good price on trade, good finance...

Very professional, good price on trade, good finance terms. Very satisfied with the process and the deal I got. 4th truck I’ve purchased from here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great salesman. His is always ready to listen to...

Great salesman. His is always ready to listen to customers and will make important suggestions when they are needed by the customer. He is ready to assist the customer in all marking questions

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.