Reviews
.Samik did a wonderful job. All my concerns were
.Samik did a wonderful job. All my concerns were addressed. It was a very pleasant experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to hear it! Thank you for rating us five stars! – Herb Chambers BMW of Boston
Herb Chambers makes it easy, and has always been
Herb Chambers makes it easy, and has always been trustworthy and reliable for me. They always return my car to me in great shape and with everything taken care of.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I could not believe how easy and comfortable it was to go
I could not believe how easy and comfortable it was to go through this process with the team here!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
John, Thank you for the five-star rating! The team looks forward to working with you again! – Herb Chambers BMW of Boston
I want to say thank you to the person take care of me
I want to say thank you to the person take care of me excellent customer services
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wendy, we're delighted we could deliver an excellent experience! - Herb Chambers BMW of Boston Team
I was expecting the car buying process to be awful, but
I was expecting the car buying process to be awful, but BMW of Boston made it easy. I feel like I got a great price without any of the pressure tactics I was worried about.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your fantastic review! We are so pleased to hear that our team made your car-buying experience at Herb Chambers BMW of Boston a seamless and enjoyable one. Congratulations on your new vehicle, and we hope to see you again down the road! Safe travels!
Unfortunately, I got a flat tire on my way home.
Unfortunately, I got a flat tire on my way home. I was able to call and confirm the service center had a replacement tire and get it replaced within the afternoon allowing me to make it in time for my evening plans. Samik made the process simple and easy.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re sorry to hear about your flat tire, but we're glad to know Samik made the process quick and easy for you! Thanks for choosing Herb Chambers BMW of Boston and for sharing your experience. Safe travels!
BMW Herb Chambers Boston is always a smooth experience.
BMW Herb Chambers Boston is always a smooth experience. James is transparent and no-nonsense and I appreciate that when dealing with auto service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your fantastic feedback about James and our team! We appreciate your business and hope to see you again at Herb Chambers BMW of Boston. Safe travels!
I always have the best experience when I visit for
I always have the best experience when I visit for service. Samik is always so friendly and takes good care of me and keeps me updated in my vehicle’s service progress! Great customer service is so important to me and this place is unmatched!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Isabel, we're glad to hear Samik and our team provide such excellent care at Herb Chambers BMW of Boston. Thank you for your kind words. We look forward to assisting you again next time!
Always professional, pleasant and, most important,
Always professional, pleasant and, most important, competent. They provide excellent service every time and always make me feel that I am a valued customer.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so grateful for your review and recommendation of our team! Thank you from all of us at Herb Chambers BMW of Boston!
Can't recommend Jing enough here.
Can't recommend Jing enough here. He helped me tremendously with a custom build and worked with me as an out-of-state buyer and took great care of me and the car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Justin! We are honored by your kind recommendation of Jing and our team at Herb Chambers BMW of Boston! We are so grateful for your business and support. Enjoy your new car!