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Herb Chambers Hyundai of Auburn

(1,605 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:30am–4:00pm
Sunday 11:00am–5:00pm Closed
2024 consumer dealer award
View 3 awards
2024 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(1,605 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Exceptional!

Nothing short of EXCEPTIONAL!! Megan Marquis and Adam Mician worked with me as an individual including taking into consideration to match me to what I was looking for. They were so calm, caring and compassionate through the process 😘 Wonderful human beings! Please consider them if you are looking to buy or lease! You will not be disappointed!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

new car

I had another good experience at Herb Chambers, I wanted to say thank you to Michael Lemoine for making it nice and easy to buy a car. Great job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

My New Hyundai Elantra

I recently visited Herb Chambers Hyundai of Auburn. This is my first experience with buying a new car and leasing. I sat with Jeff Allen. Jeff was so patient and informative that by the time I left the dealership I felt very confident with both, so I purchased the car. I am a senior citizen and was very nervous about going into a dealership, but Jeff made me feel at ease and not pressured. I will certainly share this experience and will recommend this dealership and Jeff to all my friends. Thank you, Jeff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great experience

Went to finance a car from Herb Chambers Hyundai of Auburn and was a great and easy experience. Stan was really helpful and did the best he could to get me the best deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

New Hyundai Ionia...incredible

What a deal! What a car! This is the best kept secret in the car market! 55mpg, Hyundai lifetime battery warranty, Marty was awesome to work with...highly recommend everything about the dealership , salesperson, vehicle and experience. Thanks for everything!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Service

I recently brought my vehicle into Herb Chambers of Auburn. Before this I was pretty much at the point where I was done with Hyundai vehicles. Then I dealt with Matt in the service center. He went above and beyond to help me with my situation. I have never experienced anything like this anywhere. It was incredible and unheard of the lengths he went to provide excellent customer service. Because of this experience I will not only continue to purchase Huyndai vehicles but will be a loyal customer at the Herb Chambers of Auburn location. I will also encourage all my friends and family to purchase Hyundai vehicles at this location. Thank you Matt for showing me what it's like to be a customer that matters.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Stan is the Man

Came into the dealership not expecting much, then i met Stan and he went above and beyond when it came to suiting my needs, I gave him tough requirements and a tight budget but Stan came through at the end of the day, Stan is very knowledgeable and will explain any questions you have, I could not ask for a better salesman, if anyone is looking for a new car stop in and see Stan he will help you out and make car buying seem easier than ever before.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Another Hyundai Sonata

Just acquired my second Hyundai Sonata . This one from Marty Reardon at the Herb Chamber Hyundai in Auburn Massachusetts. Cant tell you how easy it was and what a great deal I got on the new new 2019 Hyundai Sonata. Great looking car, rides beautifully and tons of standard equipment make this a nice everyday commuter vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Hyundai Elantra

We had an excellent experience with Bryan Connery. He heard our requirements and made it happen. He was very knowledgeable and answered our questions with ease! The team he worked with all made us feel like they had our backs. We drove our new Hyundai home the same day and are very happy with it! Thanks again Bryan Connery and his team at Herb Chambers!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

A Truly Great Experience with Mike Lemoine

I had an excellent experience with Mike Lemoine from the moment I walked into the dealership until the next day when I drove off with my new Elantra. Mike listened to what I wanted, spent time on the lot looking at cars, test driving, answering my questions, and giving me all the information I needed to make a well informed decision. I came prepared with what I had in mind and a budget that I was committed to sticking to and Mike made it happen. He was professional and attentive, yet in no way pushy, which was extremely important to me. He was confident and enthusiastic about the products. He had my car ready and went the extra mile to make this happen smoothly. I highly recommend Mike and Herb Chambers Hyundai. By Joan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.