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Herb Chambers Hyundai of Auburn

(1,605 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:30am–4:00pm
Sunday 11:00am–5:00pm Closed
2024 consumer dealer award
View 3 awards
2024 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(1,605 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great expierence

Great expierence working with Marty Reardon. We have bought 2 cars from Marty . The service was so go we recommended Marty to our adult son . Yes, he bought a car and thanked us for recommending Marty . Thanks Marty

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Smooth, Simple, and Humane!

I had an incredible car buy experience with Marty Reardon, best car salesman in the central Mass area. Marty took me for multiple test drives and made sure I was happy with my final choice. He has helped my family when they needed a car time and time again and still checks in to see if things are kosher. I love how smoothly things went and I am excited and proud to say I purchased a car at Herb Chambers Hyundai in Auburn.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Easy transition from lease to purchase

I decided to buy out my lease. Marty Reardon was patient, thorough and very profesionnal. He ensured that all paperwork required to do so would be done through the dealership and would do this in a minimal amount of time. Today, when I came in 45 minutes earlier than my appointment he immediately took charge, changed over the plates, got the car inspected and I was on my way. Marty definitely knows the business and he answered all my questions without hesitation. Definitelly ask for him when you are ready to buy a car at this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Good Experience

Mike Lemoine was very helpful and was a big reason I bought from Herb Chambers. Mike went the extra mile in making sure that I saw all the vehicles that I might have interest in and let me choose the one that was best for me. No pressure just information and honest answers for my questions. If you are considering a Hyundai you NEED Mike.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Professional/experienced/caring

Marty helped me to get the car I wanted and was professional and cared about my needs in all aspects of the purchase. If you are looking to purchase - go to see Marty - he will treat you with respect and help you with the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Disgusted with the financial services

They messed up my finance payment over 10 grand and had me pay off their mistake after ive been driving the car i purchased for 3 weeks. Something doesn't seem right here.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Excellent

Marty Reardon was a patient, thorough salesman. He made a weary customer confident about the car buying experience! I will buy my next car from him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great car buying experience at Herb Chambers Hyundai

We bought a new Elantra GT from Marty in 2015 and it could not have been a better buying experience. That's why we came back for our next new car. We had a couple of models in mind and Marty took the time to have us test drive the ones on the short list while he crunched the numbers. After looking over the financials, milages and options. We decided on the Elantra Value Addition. Marty then tracked down the color and option package we wanted, couple of days later I'm driving off with my new car. Sweet!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Happy to know that Marty provided you with great customer service, again! Thank you for your business and for taking the time to provide your feedback. It's great to hear from returning customers who are still pleased with our services! We wish you many happy miles, and look forward to your next visit! -Rusty Clifford, General Manager.

Outstanding on all fronts

Informed, courteous, and efficient from start to finish. Leased a 2019 Santa Fe. Terms carefully explained and ways to save money via special offers brought to my attention. Very satisfied with the end result. Will return here for my next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Great sales experience

Steve was extremely knowledgeable and helpful during the process of purchasing our new Hyundai. We got the exact vehicle we wanted at the price we were looking for...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.