Reviews
This is our 4th car with Patrick Motor Group.
This is our 4th car with Patrick Motor Group. Our 3rd VW. The folks at VW are exceptional. I will not buy anywhere else.
This is our 4th car with Patrick Motor Group.
This is our 4th car with Patrick Motor Group. Our 3rd VW. The folks at VW are exceptional. I will not buy anywhere else.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your loyal business! We hope your latest vehicle serves you well, and we look forward to your next visit here at Patrick Motors Volkswagen!
I have been a happy Patrick Motors customer for 10+ years
I have been a happy Patrick Motors customer for 10+ years and always appreciate their post-sales service. The Service team is highly professional and diligent, providing a detailed video review of your vehicle, recommended service and pricing. You're always welcomed with a smile upon check-in and your vehicle is returned washed. I highly recommend Patrick Volkswagen/Patrick Motors.
I have been a happy Patrick Motors customer for 10+ years
I have been a happy Patrick Motors customer for 10+ years and always appreciate their post-sales service. The Service team is highly professional and diligent, providing a detailed video review of your vehicle, recommended service and pricing. You're always welcomed with a smile upon check-in and your vehicle is returned washed. I highly recommend Patrick Volkswagen/Patrick Motors.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi KB! Your review fills us with pride and gratitude! Thank you for your continued trust in our service team, and for recommending Patrick Motors VW! Safe travels!
Kept the schedule, had the parts, stayed in contact and
Kept the schedule, had the parts, stayed in contact and cleaned the car, then called promptly to let me know it was completed
Kept the schedule, had the parts, stayed in contact and
Kept the schedule, had the parts, stayed in contact and cleaned the car, then called promptly to let me know it was completed
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Mark! We’re pleased to hear everything went smoothly! Thank you for choosing Patrick Motors Volkswagen and for sharing your experience. See you next time!
Excellent Customer Service, Ramiz was so friendly and
Excellent Customer Service, Ramiz was so friendly and helpful. He tried to get me the best deal.
Excellent Customer Service, Ramiz was so friendly and
Excellent Customer Service, Ramiz was so friendly and helpful. He tried to get me the best deal.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re glad to hear you had an excellent experience with Ramiz and that he was able to assist you in finding a great deal. We look forward to seeing you again soon! - Patrick Motors Volkswagen
Excellent service as always.
Excellent service as always. Sarah was friendly, knowledgeable, and professional. General atmosphere was pleasant, and the waiting area provides a great space to be able to get some office work done.
Excellent service as always.
Excellent service as always. Sarah was friendly, knowledgeable, and professional. General atmosphere was pleasant, and the waiting area provides a great space to be able to get some office work done.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Niro! Thank you for your kind words! We're glad to hear that Sarah and the team made your experience a positive one. We look forward to serving you again at Patrick Motors Volkswagen!
Very easy and friendly.
Very easy and friendly. We have leased other Volvos from Patrick, and had Jake Fredrickson as our salesman before. It’s a credit to both Patrick and Jake for the entirely pleasant experience. We returned w/ our new Volvo to get the inspection sticker, the new registration, and have the ceramic protectant applied. Everything was done as promised, and on time. To eliminate waiting for the service we return given a comparable loaner car for our use. When we picked up our car it was sparkling clean. We are enjoying our new XC40 very much.
Very easy and friendly.
Very easy and friendly. We have leased other Volvos from Patrick, and had Jake Fredrickson as our salesman before. It’s a credit to both Patrick and Jake for the entirely pleasant experience. We returned w/ our new Volvo to get the inspection sticker, the new registration, and have the ceramic protectant applied. Everything was done as promised, and on time. To eliminate waiting for the service we return given a comparable loaner car for our use. When we picked up our car it was sparkling clean. We are enjoying our new XC40 very much.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bruce, thank you for choosing Patrick Motors Volkswagen and for your kind words about Jake! We hope you continue to love your new Volvo XC40! Safe travels!
I received a notice for a safety recall.
I received a notice for a safety recall. I visited the dealership in person to inquire what action was necessary to fix the safety recall. The staff at Patrick was very helpful and pleasant. I made an appointment the next day. Mathew greeted me at the service. He went over the details of the safety recall process. Within an hour, my car ready, with a WASH ! Great job to the staff at Patrick VW
I received a notice for a safety recall.
I received a notice for a safety recall. I visited the dealership in person to inquire what action was necessary to fix the safety recall. The staff at Patrick was very helpful and pleasant. I made an appointment the next day. Mathew greeted me at the service. He went over the details of the safety recall process. Within an hour, my car ready, with a WASH ! Great job to the staff at Patrick VW
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for choosing Patrick Motors Volkswagen and sharing your experience! We are so glad our team could assist you with your recall in a timely manner. We wish you safe travels ahead!
We switched from another VW dealer we bought our last
We switched from another VW dealer we bought our last Tiguan from. Patrick serviced our car and and was such a great experience, we bought our new Tiguan from Patrick. Dave and Justin were a pleasure to deal with. Can’t recommend Patrick VW enough!
We switched from another VW dealer we bought our last
We switched from another VW dealer we bought our last Tiguan from. Patrick serviced our car and and was such a great experience, we bought our new Tiguan from Patrick. Dave and Justin were a pleasure to deal with. Can’t recommend Patrick VW enough!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi John, thank you for sharing your outstanding review of Dave, Justin, and the team! We hope you are loving your new VW Tiguan, and we hope to serve you again in the future! Enjoy the ride! -Patrick Motors Volkswagen
120,000 mi.
120,000 mi. service on a 2017 Jetta was performed and priced as promised (a fairly expensive service, but a long list of “checks”, services and some replacements). Sarah was very pleasant, knowledgeable and provided confident responses to my questions. Service was completed within the timeline promised as well. Car was even washed before I picked it up.
120,000 mi.
120,000 mi. service on a 2017 Jetta was performed and priced as promised (a fairly expensive service, but a long list of “checks”, services and some replacements). Sarah was very pleasant, knowledgeable and provided confident responses to my questions. Service was completed within the timeline promised as well. Car was even washed before I picked it up.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Chris, thank you for sharing your feedback about Sarah and the team! We are happy your service was completed on schedule and we appreciate your trust in Patrick Motors Volkswagen. See you next time!
Great service experience.
Great service experience. Erika greeted me upon arrival, explained process thoroughly, followed up as promised. Michael the service mechanic pointed out issues that needed attention on this visit. The dealership is so clean and comfortable. Waiting on your vehicle is actually a pleasure with a well stocked coffee bar, wifi work areas, comfortable seating. Very positive experience.
Great service experience.
Great service experience. Erika greeted me upon arrival, explained process thoroughly, followed up as promised. Michael the service mechanic pointed out issues that needed attention on this visit. The dealership is so clean and comfortable. Waiting on your vehicle is actually a pleasure with a well stocked coffee bar, wifi work areas, comfortable seating. Very positive experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Claire, thank you for sharing your wonderful review of Erika, Michael, and our team! We appreciate your business and hope to see you again at Patrick Motors Volkswagen Service! Safe travels!
