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Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury

(1,508 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 5 awards
2025 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

About our dealership

This seller has been on Cars.com since May 2003.
At Herb Chambers Chrysler Jeep Dodge we know cars. Better yet we also know customer service. Want proof? Stop in today and allow us to demonstrate our commitment to excellence. Your perfect car truck SUV or minivan is just around the corner. Herb Chambers CJD Ram wants you to take control of New England's roads in an exciting brand that you'll be proud to own. With a convenient location at 2 Latti Farm Rd Millbury Ma (on Rt. 20) a friendly experienced product specialist is waiting to help you and four great automotive brands in one place. Herb Chambers CJD offers convenience and quality customer service you won't find anywhere else.
New England's Largest Dealer

Service center

Phone number (508) 749-4444

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:30am–4:00pm
Sunday
Closed

Reviews

(1,508 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury from DealerRater.

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My salesman, Tony Doan and his manager Josh Cudak were very good and informative throughout our purchase. Even after the sale they continue to assist me with questions that I needed answers. They are polite and very courteous. They treat me as if I were part of their family. This makes me feel that they appreciate my business. I highly recommend dealing with Herb Chambers Jeep. P.S. I love my new Jeep Cherokee

My salesman, Tony Doan and his manager Josh Cudak were very good and informative throughout our purchase. Even after the sale they continue to assist me with questions that I needed answers. They are polite and very courteous. They treat me as if I were part of their family. This makes me feel that they appreciate my business. I highly recommend dealing with Herb Chambers Jeep. P.S. I love my new Jeep Cherokee

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

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Great deal awesome people that work there . I highly recommend Millbury dodge ram for all your automotive needs .

Great deal awesome people that work there . I highly recommend Millbury dodge ram for all your automotive needs .

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are delighted to see this rating! Have a great day!

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Went in to look at a jeep wrangler expecting to get the typical ?car sales? experience I?ve had in the past but that was not my experience at Herb Chambers in Millbury. They were super transparent and did not apply any typical sales pressure techniques. The experience was great which made me feel comfortable buying a car on the spot. I would highly recommend this dealership.

Went in to look at a jeep wrangler expecting to get the typical ?car sales? experience I?ve had in the past but that was not my experience at Herb Chambers in Millbury. They were super transparent and did not apply any typical sales pressure techniques. The experience was great which made me feel comfortable buying a car on the spot. I would highly recommend this dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Tony, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

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Amazing experience! They cut through the bull and made my purchase of a Ram Tungsten a seemless experience! My salesperson Tony was awesome to deal with, extremely thorough in explaining everything including all the features in the truck. Best salesperson I've dealt with, will definitely buy from again!

Amazing experience! They cut through the bull and made my purchase of a Ram Tungsten a seemless experience! My salesperson Tony was awesome to deal with, extremely thorough in explaining everything including all the features in the truck. Best salesperson I've dealt with, will definitely buy from again!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

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Amazing experience! They cut through the bull and made my purchase of a Ram Tungsten a seemless experience! My salesperson Tony was awesome to deal with, extremely thorough in explaining everything including all the features in the truck. Best salesperson I've dealt with, will definitely buy from again!

Amazing experience! They cut through the bull and made my purchase of a Ram Tungsten a seemless experience! My salesperson Tony was awesome to deal with, extremely thorough in explaining everything including all the features in the truck. Best salesperson I've dealt with, will definitely buy from again!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Demetrios, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

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Lap is very professional and helpful. Great job!!! 2 cars in 2 weeks!!!!!!! Thank you

Lap is very professional and helpful. Great job!!! 2 cars in 2 weeks!!!!!!! Thank you

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Very helpful and made process of buying the car very easy and enjoyable. Definitely recommend

Very helpful and made process of buying the car very easy and enjoyable. Definitely recommend

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great rating! We are always happy to help!

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Victoria was a pleasure to work with. The process was Stress free and quick. Dealership was welcoming. The Finance manager was great to work with.

Victoria was a pleasure to work with. The process was Stress free and quick. Dealership was welcoming. The Finance manager was great to work with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We really appreciate this positive review! Thanks so much!

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Tony Doan was great to work with along with David in the finance department. They made the process easy. If you are looking for a new car I highly recommend Herb Chambers.

Tony Doan was great to work with along with David in the finance department. They made the process easy. If you are looking for a new car I highly recommend Herb Chambers.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did!

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We are very pleased with the great service provided by Herb Chambers of Millbury, Ma. beginning with the online search to the final delivery of our new Dodge Durango. I highly recommend.

We are very pleased with the great service provided by Herb Chambers of Millbury, Ma. beginning with the online search to the final delivery of our new Dodge Durango. I highly recommend.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are delighted to see this rating! Have a great day!

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