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Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury

(1,493 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 5 awards
2025 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,493 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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People are courteous, friendly and accommodating. Our...

People are courteous, friendly and accommodating. Our household has bought four vehicles from this dealership mainly because we feel they treat people right and stand by their vehicles!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Wow! Thank you so much for choosing Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury four times! It means a lot to hear we've provided five-star care consistently to you, and we look forward to many more of these to come!

The service at Herb Chambers was fantastic by Conner. He...

The service at Herb Chambers was fantastic by Conner. He was very informative and helpful, It was a pleasant experience, they brought my vehicle right in kept me informed and did a great job !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear we could make this an easy experience for you! Thanks for taking the time to leave us your positive review and for having confidence in our team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury!

This is the second vehicle that I have leased through...

This is the second vehicle that I have leased through Herb Chambers. See you again in 3 years for my next one! Friendly attentive team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued business with us at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury! We look forward to your next visit but until then, safe travels!

Great service as always no problem with service...

Great service as always no problem with service department always listening to concerns to repair problems always clean vehicles when there done services personnel always polite thanks you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business and your review! Thanks from the Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury Team, Joe!

Excellent service, from the moment you walk through the...

Excellent service, from the moment you walk through the door to the moment you finalize your purchase. Scott did a great job helping us narrow down exactly what we need and wanted. I will recommend to everyone I know.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so happy to hear Scott made your experience buying a vehicle worthy of five stars! Thank you for being a Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury customer!

I had a good sales experience. My service experiences...

I had a good sales experience. My service experiences are just ok—- nothing special. You’d expect the dealer repair to be more expensive than an independent— that’s fine; but I’d expect it to be at a higher level. Didn’t get that feeling.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your honest feedback and hope to see you in the future to provide five-star care next time. Please don't hesitate to reach out to our team to discuss your concerns! Thank you! - Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury

Josh and the whole team were awesome !! They took all the...

Josh and the whole team were awesome !! They took all the steps they could and more to make our buying experience A+!! Will definitely be back !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

This review makes our day! Thank you so much for taking the time to leave us your five-star feedback! - Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury

Steve was great to work with, very helpful. He made the...

Steve was great to work with, very helpful. He made the process of buying my new Jeep smooth and painless. Highly recommend working with him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate the shoutout to our team! It's great to hear their hard work has helped you have a great experience! - Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury

This is my fourth car purchase, first with herb chambers,...

This is my fourth car purchase, first with herb chambers, and they have a customer for life. I had such a pleasant trouble free experience I would never consider going anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, Alex! We are so happy that your time at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury was so amazing! We are really proud to have earned your customer loyalty!

This review is based on my second time purchasing a...

This review is based on my second time purchasing a vehicle from Steve and I can assure you, it won’t be my last. He’s wonderful to work with - very knowledgeable, responsive and helpful. This time around he referred me to an insurance broker who was able to offer a quote saving me a substantial amount on my auto insurance and to a company to help install accessories. David and Steve in Finance were wonderful to work with as well and helped secure advantageous financing terms.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the glowing review and continued support! We're so glad Steve and David made this a memorable experience for you again, and we look forward to helping you in the future! - Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury