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Colonial Chevrolet

(2,185 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–5:00pm
Tuesday 9:00am–7:00pm 7:00am–5:00pm
Wednesday 9:00am–7:00pm 7:00am–5:00pm
Thursday 9:00am–7:00pm 7:00am–5:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2021 state dealer award
View 11 awards
2021 state dealer award 2016 state dealer award 2014 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (978) 631-0635 (978) 631-0635
Used (978) 631-0619 (978) 631-0619
Service (978) 631-0629 (978) 631-0629

Reviews

(2,185 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Colonial Chevrolet from DealerRater.

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Happiness

Great service Quickly deal Salesmen was great to answer all my questions, worked with me on a great truck. Overall my wife and I are very happy with our first experience with Colonial. We can forget to thank you the general manager, very polite and professional Gave us a time to think with out pressure. That is a customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recognizing your experience at our store. It is great to know that we were able to provide you and your wife with a pleasant time purchasing your vehicle. If you ever need anything in the future, please don't hesitate to let us know. Take care! Be well, John Woodland, GM (978) 263-1000

Excellent Salesman!!!

Joe Pelligrini has always treated us well. If it wasn't for him being there we would not go back to Colonial Chevrolet. He and Michael Sparks were very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Cindy, thank you for providing us with feedback regarding your recent visit. Joe and Michael work hard to keep our customers coming back to Colonial Chevrolet and it's great to hear of your continued business. Congratulations on your recent purchase and we look forward to seeing you soon! Be well, John Woodland, GM (978) 263-1000

Luke is the best!

I recently purchased an off-brand used vehicle from Colonial Chevrolet and had a really pleasant and easy experience. From the first phone call through the final sale (which we accomplished in less than 24hrs!) my sales representative Luke was attentive, knowledgeable, a pleasure to converse with, and most importantly listened to my requests. He didn't try to steer me away from my choice in vehicle, get me to purchase needless extras, or leverage me into a more expensive vehicle (the same goes for the Finance representative as well!). From the start, I was treated with respect and that never wavered throughout the entire process. Thank you Colonial Chevy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review of Colonial Chevrolet. Congratulations on your purchase! I am happy to hear Luke and our team were able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Be well, John Woodland, GM (978) 263-1000

Dave Fillmore.. Honest and beyond knowledgeable.

I was shopping for a used SUV or pickup in a particular payment range and walked into Colonial Chevrolet in Acton where Dave Fillmore greeted me and asked what I was interested in looking at. After taking the the time to listen to my concerns and needs Dave suggested looking into a new lease on a Chevrolet Silverado, which I immediately thought was beyond my budget but with his years of experience he assured me that with all the incentives and my trade it would be more than possible. Needless to say I bought from Colonial but more than that I bought from Dave Fillmore.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a great review! We are so happy to hear that Dave was able to assist you! Words can't express how thankful we are for your business. At Colonial Chevrolet we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Be well, John Woodland, GM (978) 263-1000

Luke is the best!

I recently purchased an off-brand used vehicle from Colonial Chevrolet and had a really pleasant and easy experience. From the first phone call through the final sale (which we accomplished in less than 24hrs!) my sales representative Luke was attentive, knowledgeable, a pleasure to converse with, and most importantly listened to my requests. He didn't try to steer me away from my choice in vehicle, get me to purchase needless extras, or leverage me into a more expensive vehicle (the same goes for the Finance representative as well!). From the start, I was treated with respect and that never wavered throughout the entire process. Thank you Colonial Chevy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your business and this review of Colonial Chevrolet, Mark. Congratulations on your purchase! I am happy to hear Luke and our team were able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Respectfully, John Woodland, GM (978) 263-1000

Don’t waste your time at other dealers! Come straight here!

I not a huge fan of car dealers! How ever I found myself in the market for another car recently and I was at Colonial Chevy for an oil change for my husband and I was helped by Joe. He was very kind and waited paitiently waited for me to get out of my lease. He found my husband and I exactly what we wanted and never tried to upsell or undersell. Colonials price could not be beat and neither could their customer service. I highly recommend making colonial Chevrolet your first and last stop for your car needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this excellent feedback and your very kind recommendation of Joe. It was a pleasure to do business with you and we hope to see you again in the future! Warm regards, John Woodland, GM (978) 263-1000

Simple, Easy, and Cheap Experience

Joe was able to get me the car I wanted for a price I was comfortable with spending without any hassle or games! When I came in for an appointment the car was charged and ready right out front, no waiting around or searching for it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your purchase! Thank you for taking the time to write about your experience with us. At Colonial Chevrolet, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Joe was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Warm regards, John Woodland, GM (978) 263-1000

Joe Pellegrini

Joe was wonderful to work with and made my wife and I feel very comfortable about the buying process. No pressure and very straight forward as well as breaking his back to get us the best deal possible. I’ve purchased 3 Chevy vehicles in the past 3 years and this being our 4th was by far the best experience we’ve have had. Will definitely be back to see Joe for future purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for recognizing your experience at our store. It is great to know that Joe was able to provide you and your wife with a pleasant time purchasing your new vehicle. We appreciate your continued business and loyalty! If you have any further needs, do not hesitate to come back in for a visit! Warm regards, John Woodland, GM (978) 263-1000

Fair, direct, and focused on the customer

After contacting a few dealerships, I found Colonial and found that they significantly exceeded my expectations. I got excellent customer service and a very favorable deal. The process was a pleasant surprise, and I find that it has actually made me enjoy my new truck even more than I would have otherwise. Value added, for sure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new truck! Thank you for taking the time to leave a review for us at Colonial Chevrolet. I’m happy we could meet your expectations! We look forward to your next visit! Take care! Kind regards, John Woodland, GM (978) 263-1000

Gmc Yukon

Great dealership, salesmen are first class and will put you In the right car. Very friendly and helpful people at colonial Chevrolet. Have bought a number of cars over the years and have never been let down

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Kind regards, John Woodland, GM (978) 263-1000