Reviews
Good people
I had the best experience of any other dealership. They worked very hard to have me drive my new car off the lot the same day. Thank you all
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
I have had good experiences but feel there have been numerous recalls on my car which is less than a year old. Also, they needed to inspect the car for the last recall and will need to order a part so I'll have to make another trip there. Shouldn't the parts for a recall be in stock?
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Exceptional customer service
Dan did a great job with addressing our car problems. He worked really fast with getting our car back to us.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Experience
Was a good experience. Didn't have to wait long. and the staff was coureous and respectful. All and all a good experience
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent Service
I went in for a recall on my car and decided to look at an new auto at the same time. Both the salesman and the service department gave excellent service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fantastic service and customer support
I have always found this dealership to be very knowledgeable about the motor vehicles that I have brought in. The staff is also very helpful and explains what is wrong with the vehicle and the best way to fix the problem.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Efficient service
Very quick and efficient check in and check out. I liked being able to make the appointment online so that it could be done at any time of the day or night.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Craig Lifner
I've a a customer for years,I wouldn't by a car or truck any where else. I highly recommend any one looking to buy or leas go to Colonial!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
New Pickup
I had a great experience purchasing my first pickup truck. I was offered the most competitive price. They keep me informed on progress of my order. The truck was delivered in relatively short time. Everyone was friendly and nice to deal with.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Easy purchase
For the second time this year my family bought another vehicle from Don Sanborn. Absolute pleasure to work with. No hassle, no pressure, just says it how it is. He and Shaune made the process nice and easy and once again I will recommend them and Colonial to everyone I know!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
