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Colonial Chevrolet

(2,201 reviews)
Visit Colonial Chevrolet
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–5:00pm
Tuesday 9:00am–7:00pm 7:00am–5:00pm
Wednesday 9:00am–7:00pm 7:00am–5:00pm
Thursday 9:00am–7:00pm 7:00am–5:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2021 state dealer award
View 11 awards
2021 state dealer award 2016 state dealer award 2014 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (978) 631-0635 (978) 631-0635
Used (978) 631-0619 (978) 631-0619
Service (978) 631-0629 (978) 631-0629

Reviews

(2,201 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Colonial Chevrolet from DealerRater.

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I was there on a Saturday. I received required general...

I was there on a Saturday. I received required general maintenance on my vehicle. I spent little time there seeing there was low volume of traffic. Everyone was professional and were following Covid-19 precaution requirements (ie: masks and hand sanitizers.) Will pick a Saturday again to save me time.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

The best place to do service in your cars , they care...

The best place to do service in your cars , they care about your life and the cas also. Colonial Chevrolet Acton is the best dealer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Chevrolet, we look forward to having you as one of our valued customers for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

Great Dealership. These guys are honest and treat you...

Great Dealership. These guys are honest and treat you like family ! Most of the staff has been there for years which is not common nowadays Only place I will go

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Woodland General Manager jwoodland@colonialchevrolet.com

The team at Colonial made this experience as good as...

The team at Colonial made this experience as good as possible. These are strange times with the inventory chain being what it is. The team set appropriate expectations and delivered on them. Very happy with the customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Congratulations on your new vehicle and thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

We have been dealing with Colonial In Acton for many...

We have been dealing with Colonial In Acton for many years. We are very pleased with the service from all the employees. We trust their work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! John Woodland General Manager jwoodland@colonialchevrolet.com

Service Advisor-Brendon Davis very helpful, cordial, kept...

Service Advisor-Brendon Davis very helpful, cordial, kept me informed "5 star" Truck serviced as requested. Wait area clean presentable. Coffee machine a nice added touch

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time, Roger, to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Brendon and the rest of our team, and we look forward to working with you again. John Woodland General Manager jwoodland@colonialchevrolet.com

We always receive excellent service at Colonial....

We always receive excellent service at Colonial. Employees are always pleasant to deal with and very professional. Waiting area very clean and comfortable. Service performed in less time than stated which is always good.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business and our team looks forward to serving you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

Everything requested was accomplished in a professional...

Everything requested was accomplished in a professional manor. I am happy with the results. The wait time was reasonable for the services provided. I would recommend Acton Chevrolet to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Colonial Chevrolet! Your feedback and rating truly mean a lot to us, and it's great to hear we could meet your vehicle needs. We appreciate your recommendation and we hope to see you again! John Woodland General Manager jwoodland@colonialchevrolet.com

This dealership did an outstanding job with fixing my...

This dealership did an outstanding job with fixing my vehicle. They definitely fixed the correct issue I had with my car, however, The price point though just exceeded my over all expectations.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to submit a review. We take pride in the quality of work that we complete. It is regrettable that the cost of your repairs was more than you had anticipated. If you would like to further discuss your concerns, feel free to contact me at your convenience. John Woodland General Manager jwoodland@colonialchevrolet.com

Very pleasant, and friendly. No problems in over twenty...

Very pleasant, and friendly. No problems in over twenty years. Clean and comfortable waiting area. I like the on line appointment and return cofirmation and reminders.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts, Steve, about your experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com