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Colonial Chevrolet

(2,185 reviews)
Visit Colonial Chevrolet
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–5:00pm
Tuesday 9:00am–7:00pm 7:00am–5:00pm
Wednesday 9:00am–7:00pm 7:00am–5:00pm
Thursday 9:00am–7:00pm 7:00am–5:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2021 state dealer award
View 11 awards
2021 state dealer award 2016 state dealer award 2014 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (978) 631-0635 (978) 631-0635
Used (978) 631-0619 (978) 631-0619
Service (978) 631-0629 (978) 631-0629

Reviews

(2,185 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Colonial Chevrolet from DealerRater.

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Went in for an oil change and inspection sticker also a...

Went in for an oil change and inspection sticker also a broken door lock . In for less than two hours. The service department great as always.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Woodland General Manager jwoodland@colonialchevrolet.com

great service team, Stephen runs a great Ship! Bobby, is...

great service team, Stephen runs a great Ship! Bobby, is a great service rep and i trust them with my vehicle. Great people over there!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

My salesman Joe Pellegrini was kind and knowledgeable...

My salesman Joe Pellegrini was kind and knowledgeable and patient with me being so picky. I would highly recommend him. He made sure I was happy with car. After having a slight problem with purchase he drove 20 miles to deliver it to me instead of me having to come back to dealer .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Colleen, thank you so much for your excellent review! We are so glad that Joe had the opportunity to work with you to make your experience with us a positive one at Colonial Chevrolet. Please don't hesitate to reach out if you need anything else. John Woodland General Manager jwoodland@colonialchevrolet.com

Service

Excellent experience overall. Got an appointment in a timely manner, work completed to my satisfaction. I had to call to check on the status 2x, the only improvement would be if they reached out to me with an update or 2. Truck was in the shop for 8 days total for power train work.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your feedback! We are glad that our service team was able to help, and we appreciate your patience while your truck was in the shop. Please don't hesitate to reach out if we can be of any further assistance! John Woodland General Manager jwoodland@colonialchevrolet.com

We had a wonderful experience with Jim. He was so kind...

We had a wonderful experience with Jim. He was so kind and patient as we shopped for a Traverse and worked through financing. I highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Jim here at Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

Very pleased with Colonial Chevrolet. Jim Keefe was...

Very pleased with Colonial Chevrolet. Jim Keefe was accommodating and helpful. When we processed the paperwork, the finance part was seamless and fast.. Thank you for providing a positive car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We are thrilled that Jim had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Colonial Chevrolet! John Woodland General Manager jwoodland@colonialchevrolet.com

Joe is amazing just sold me my second car. He is on top...

Joe is amazing just sold me my second car. He is on top of taking care of the consumer, I could not ask for a better guy as my salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Colleen, congratulations on your new vehicle! We are so glad that Joe had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! John Woodland General Manager jwoodland@colonialchevrolet.com

Had my car repaired

Whenever I have my car serviced or repaired everyone is very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Karen, It's great to hear that our staff was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing our dealership! John Woodland General Manager jwoodland@colonialchevrolet.com

Truck serviced

The customer service was great as always. The service department did the work in less than two hours.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for this wonderful feedback for our service department! We look forward to seeing you again here at Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

The folks at Colonial made my dream of owning an electric...

The folks at Colonial made my dream of owning an electric vehicle come true! The sales staff is extremely experienced with selling EVs. From the sales, through financing and picking up my car, they entire process was beyond my expectations. I left in my new EV understanding exactly how to drive and charge it. Highly recommend !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new EV, Sabrina! Thank you for taking the time to leave us this fabulous, five-star review! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Chevrolet; we look forward to having you as one of our valued customers for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com