Reviews
No pressure
It was great not feeling pressured into buying a vehicle. It was a very relaxing and stress free environment. Speaking with our salesman was smooth. He was knowledgeable of all questions we had.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great staff.
Was impressed with the customer service of everyone I dealt with. Mike who initially called explained the online pricing very well, which led me to this dealership. Matt was very enthusiastic and I could tell he believed in the product he was selling.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wonderful Dealers
Everyone at Lawless is very kind and knowledgeable. My dealer, Donnie, and everyone else at Lawless was wonderful and they took the time to go over everything with me and made sure I understood all the paper work and answered all the questions that I had. This was my first time buying a brand new car and I was very happy that I chose Lawless to make my purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Amazing service!
Matt could not have been sweeter or nicer. He went above and beyond by picking me up at another dealership after I dropped of my leased car! I have already told a few people to buy cars from him. And Stephan was just wonderful, too. All around, it was the easiest & best experience I've ever had buying a car
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service
Dealing with Matt Saia made the car-buying experience much more comforting. He was very knowledgeable and had a great personality!
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wonderful and friendly service
We were very pleased by the friendliness and speed with which our sales rep, Matt Saia, addressed our needs. The car buying experience was pleasant (and fun!) when it normally is drawn-out and irritating. Thank you to Matt and the team at Lawless for getting us in our new lease "on the spot" that day. We love the Compass so far, and we are glad to know that we will be taken care of at Lawless if we ever have any issues with it. Thanks again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Amazing
This guy is not your typical car salesman.. He isn't out to get your money he's really trying to get you into the car the fits you best. I was so unsure of what I wanted or could afford and we sat down and talked for hours until finally we came to an agreement and it was honestly the best car buying process I've ever been through.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
what a joke
for real. tried me on an outrageous 8.25% car loan. show the payments but no interest rates. when wanted 36 month instead of a 84 month loan I was treated like a pile of dog mess!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Friendly, great service
I brought my car in for a small repair. Everyone was friendly, the service was done quickly and it was affordable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great people at Lawless
Went in to have my vehicle serviced at Lawless Jeep. The service department was top notch they were very professional. The mechanic that worked on my car was the best. Frank worked great with me also. I met Matt Saia in the showroom and he listened to my problems and helped me out. I ended up trading in my vehicle for a new 2016 Chrystler 200 very nice auto, has plenty of power and gives a great ride. Matt took excellent care of me walked me through all the trans in process. Got me some great financing and drove out with a new vehicle. The whole dealership, was clean wide selection of vehicles to choose from and from service dept to showroom. I give them a 10+ on everything. thanks Lawless Jeep, and a special thanks to Matt Saia
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
