Reviews
The staff are amazing. So professional and...
The staff are amazing. So professional and knowledgeable. Courteous and the customer service far exceeds any dealership I have visited in my 45 years of buying cars
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.
Smith Motors is by far one of the best dealerships I have...
Smith Motors is by far one of the best dealerships I have visited I'm always so pleased with the dealership and all staff members
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brockton and Nicholas met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!
Excellent customer service. Very pleased they could make...
Excellent customer service. Very pleased they could make everything work for us. Justin was so nice and really payed attention to our needs. My first Mercedes and I’m really exciting to have it
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Rhonda! We are thrilled that Justin could help you with your vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.
The employees are welcoming, warm, cautious,...
The employees are welcoming, warm, cautious, professionals. Were able to answer my questions. Called to remind me of the service. Ride back and forth. Great!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Quick in and out. Always courteous and respectful. Really...
Quick in and out. Always courteous and respectful. Really makes doing business a real pleasure. I am a customer for life. No hassles and completely professional with exceptional service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Good dealership . I have done business with Smith Motors...
Good dealership . I have done business with Smith Motors for years . Personally and with our business Vector Engineering and my sons business Shamrock Finsnce u find the employees at this dealership to be friendly knowledgeable and always ready to give you the time snd answers as you need.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experiences! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Great staff very friendly professional and always...
Great staff very friendly professional and always helpful. We are so satisfied with Smith Motor we will only do business here We will highly recommend Smith Motor Sales to family and friends !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much, Sergi, for choosing Smith Motor Sales of Haverhill Inc! Congrats on your new purchase, and let us know if we can be of any more assistance!
The service representative honored my request to be done...
The service representative honored my request to be done in 1.5 hours and courteously dealt with my maintenance concerns. Smith Mercedes delivers exemplary service.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Peter, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We appreciate your comment "exemplary service" is what we strive for our customers. We will share your comments with our team, and we look forward to working with you again.
Smith Motors sales is super duper simply the best I...
Smith Motors sales is super duper simply the best I wouldn’t trust any other dealer with my automobile & I’m totally delighted with their service and sales department
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Great experience! Nick was great. He made sure everything...
Great experience! Nick was great. He made sure everything was taken care of. I scheduled a Service B , but Nick looked in the history and saw that it was performed the last time. Very happy to not have paid the extra money if it didn’t need it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience working with Nick here at Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon! It is wonderful to know the system works for all.