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495 Chrysler Jeep Dodge Ram

(683 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2021 consumer dealer award
View 2 awards
2021 consumer dealer award 2015 consumer dealer award

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Reviews

(683 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of 495 Chrysler Jeep Dodge Ram from DealerRater.

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Did an oil change on my Jeep Wrangler they checked all the fluids and was at a decent price.

Did an oil change on my Jeep Wrangler they checked all the fluids and was at a decent price.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing 495 Chrysler Jeep Dodge Ram for your Jeep Wrangler's oil change. We appreciate your feedback on our service and pricing.

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Do not ever lease a vehicle from this dealership. At least one and I took extremely good care of it just like I took good care of the two that at least prior to that one. I was talked into buying an extra insurance plan for a small amount a month that if there were any small scratches or dings or anything like that, it would be covered. My car was three years old when I turned it in and there was nothing wrong with it. I cleaned it and checked it and cared for it constantly to make sure that it stayed looking great because I loved my jeep. When I returned it, I was hit with a $2000 bill that they have been chasing me for for over a year, telling me that I owed them for over normal wear and tear to the vehicle and a set of tires. They are harassing me and calling me from the credit bureau that 495 and Ally Financial has sent me to I am now ended up being forced to pay so much a month for something that I did not do so when you’re thinking of leasing a car from a dealership like this that you think is a very popular one that sells a lot of cars really look at the reviews and see how many people ended up happy. I would never ever ever ever lease or buy a vehicle from 495 Lowell and I will tell anybody that I come across and people that have already bought please don’t there’s an 85% chance that you will end up extremely unhappy.

Do not ever lease a vehicle from this dealership. At least one and I took extremely good care of it just like I took good care of the two that at least prior to that one. I was talked into buying an extra insurance plan for a small amount a month that if there were any small scratches or dings or anything like that, it would be covered. My car was three years old when I turned it in and there was nothing wrong with it. I cleaned it and checked it and cared for it constantly to make sure that it stayed looking great because I loved my jeep. When I returned it, I was hit with a $2000 bill that they have been chasing me for for over a year, telling me that I owed them for over normal wear and tear to the vehicle and a set of tires. They are harassing me and calling me from the credit bureau that 495 and Ally Financial has sent me to I am now ended up being forced to pay so much a month for something that I did not do so when you’re thinking of leasing a car from a dealership like this that you think is a very popular one that sells a lot of cars really look at the reviews and see how many people ended up happy. I would never ever ever ever lease or buy a vehicle from 495 Lowell and I will tell anybody that I come across and people that have already bought please don’t there’s an 85% chance that you will end up extremely unhappy.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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I had a Jeep recall. The gentleman, Ray Arocha Jr., was very friendly and helpful

I had a Jeep recall. The gentleman, Ray Arocha Jr., was very friendly and helpful

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with our team at 495 Chrysler Jeep Dodge Ram. We appreciate your feedback about the recall service.

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i had bill as my salesman when buying my first car myself and he made the process super easy was extremely attentive cared about the customer and went above and beyond to make me happy with my new wheels, i cant thank shah and bill at 495 enough and of course anyone who worked on or had a part in getting my car ready for delivery!!

i had bill as my salesman when buying my first car myself and he made the process super easy was extremely attentive cared about the customer and went above and beyond to make me happy with my new wheels, i cant thank shah and bill at 495 enough and of course anyone who worked on or had a part in getting my car ready for delivery!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with our team at 495 Chrysler Jeep Dodge Ram. We're glad the process was smooth and that you are happy with your new vehicle. We appreciate your feedback.

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This was one of the easiest experiences at a dealer I have had and great friendly service

This was one of the easiest experiences at a dealer I have had and great friendly service

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. We appreciate your kind words about our friendly service at 495 Chrysler Jeep Dodge Ram.

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I had a great sales person. He was very helpful and friendly, including everyone else.

I had a great sales person. He was very helpful and friendly, including everyone else.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recognizing our team's helpful and friendly service. We appreciate your feedback at 495 Chrysler Jeep Dodge Ram.

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Very nice dealership I have ever seen I got the good deal for my 2026 Dodge Durango and the staff is very friendly specially the sales man and the finance manager I would recommend to the people if you want the good deal then. Come to this place they are super nice Thanks

Very nice dealership I have ever seen I got the good deal for my 2026 Dodge Durango and the staff is very friendly specially the sales man and the finance manager I would recommend to the people if you want the good deal then. Come to this place they are super nice Thanks

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending 495 Chrysler Jeep Dodge Ram. We appreciate your feedback about our team and the deal on your 2026 Dodge Durango.

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Bill is the man. I highly recommend visiting 495 and asking for Bill. You won’t be disappointed.

Bill is the man. I highly recommend visiting 495 and asking for Bill. You won’t be disappointed.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending 495 Chrysler Jeep Dodge Ram. We appreciate your feedback.

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Eddie was a professional from the start. One of the best car buying experiences I’ve had over the last 25 years.

Eddie was a professional from the start. One of the best car buying experiences I’ve had over the last 25 years.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with our team at 495 Chrysler Jeep Dodge Ram. We appreciate your feedback and are glad to hear about your positive car buying experience.

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Dealer was very on top of my service Made sure I was aware of my appointment answered my questions took me in earlier than expected My car was done quickly and was washed Excellent service all around including the girl that greeted me when arriving to the professionalism of the girl at the cashier window

Dealer was very on top of my service Made sure I was aware of my appointment answered my questions took me in earlier than expected My car was done quickly and was washed Excellent service all around including the girl that greeted me when arriving to the professionalism of the girl at the cashier window

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for recognizing our team's efforts at 495 Chrysler Jeep Dodge Ram. We appreciate your detailed feedback and are glad the service met your expectations.

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