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495 Chrysler Jeep Dodge Ram

(653 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2021 consumer dealer award
View 2 awards
2021 consumer dealer award 2015 consumer dealer award

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Reviews

(653 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of 495 Chrysler Jeep Dodge Ram from DealerRater.

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They got my car in early and diagnosed the problem.

They got my car in early and diagnosed the problem. They dealt with the extended warranty company and got the issue fixed.

They got my car in early and diagnosed the problem.

They got my car in early and diagnosed the problem. They dealt with the extended warranty company and got the issue fixed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Very pleased with the service I received, people are

Very pleased with the service I received, people are courteous and on time for my appointment.

Very pleased with the service I received, people are

Very pleased with the service I received, people are courteous and on time for my appointment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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They go above and beyond for their customers, while

They go above and beyond for their customers, while provide a fantastic waiting area with snacks and beverages. They keep you updated throughout your wait and get you out as fast as they got you in! This is top notch customer service! Will not buy or service cars anywhere else! They do not disappoint!

They go above and beyond for their customers, while

They go above and beyond for their customers, while provide a fantastic waiting area with snacks and beverages. They keep you updated throughout your wait and get you out as fast as they got you in! This is top notch customer service! Will not buy or service cars anywhere else! They do not disappoint!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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For as long as if I've been there and brought my vehicle

For as long as if I've been there and brought my vehicle there they've always been good quick fast easy with repairs and service

For as long as if I've been there and brought my vehicle

For as long as if I've been there and brought my vehicle there they've always been good quick fast easy with repairs and service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your continued trust and loyalty! We’re thrilled to hear you’ve consistently had quick, easy experiences with our repairs and service. We’ll keep working to make every visit just as smooth. If you need anything between appointments, we’re here to help. Safe driving!

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Everything was fixed perfectly and service was fast and

Everything was fixed perfectly and service was fast and the workers were very nice and kind

Everything was fixed perfectly and service was fast and

Everything was fixed perfectly and service was fast and the workers were very nice and kind

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the wonderful review! We’re thrilled everything was fixed perfectly and that our service was fast and friendly. We’ll share your kind words with the team. If you need anything else, we’re here to help—see you next time!

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I want to thank Ed and the gang at 495 JEEP for helping

I want to thank Ed and the gang at 495 JEEP for helping me purchase a new wrangler sport they did all the leg work and got all the options I needed on in time for the promised Monday delivery on schedule as promised. Love my new vehicle and will be using 495 for all the maintenance & service- thanks guys!

I want to thank Ed and the gang at 495 JEEP for helping

I want to thank Ed and the gang at 495 JEEP for helping me purchase a new wrangler sport they did all the leg work and got all the options I needed on in time for the promised Monday delivery on schedule as promised. Love my new vehicle and will be using 495 for all the maintenance & service- thanks guys!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Beadman, thank you for the awesome review and congratulations on your new Wrangler Sport! Ed and the 495 JEEP team are thrilled we could handle the legwork, get all your options set up, and deliver right on schedule. We appreciate your trust and look forward to taking care of all your maintenance and service. Enjoy the ride—see you soon!

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Salesman and Staff were great to work with.

Salesman and Staff were great to work with. I would highly recommend the dealership to anyone.

Salesman and Staff were great to work with.

Salesman and Staff were great to work with. I would highly recommend the dealership to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great help as always!

Great help as always! I drive out of my way to return here due to the ease and treatment I receive when I bring my vehicle in! They are fast, courteous and informative in communication and fast!

Great help as always!

Great help as always! I drive out of my way to return here due to the ease and treatment I receive when I bring my vehicle in! They are fast, courteous and informative in communication and fast!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Very fair original lease then purchase.

Very fair original lease then purchase. This dealership is a long way from my residence, but it is well worth the drive. On two occasions I went for diagnosis of engine light, knowing that I would have to come back again for the repair. However, on both days I was offered an immediate repair and did not have to return. Staff and facilities are second to none.

Very fair original lease then purchase.

Very fair original lease then purchase. This dealership is a long way from my residence, but it is well worth the drive. On two occasions I went for diagnosis of engine light, knowing that I would have to come back again for the repair. However, on both days I was offered an immediate repair and did not have to return. Staff and facilities are second to none.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Yet again, I had a great experience with the helpful and

Yet again, I had a great experience with the helpful and friendly service department at 495 Chrysler Jeep Dodge Ram in Lowell, MA. And a big shout-out to service advisor Mike Glover who is always so kind, professional, and makes the process smooth while bringing great energy! Thanks again Mike!

Yet again, I had a great experience with the helpful and

Yet again, I had a great experience with the helpful and friendly service department at 495 Chrysler Jeep Dodge Ram in Lowell, MA. And a big shout-out to service advisor Mike Glover who is always so kind, professional, and makes the process smooth while bringing great energy! Thanks again Mike!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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