Reviews
Have had my vehicle serviced here for close to 3 years.
Have had my vehicle serviced here for close to 3 years. Saturday, their service department failed to properly communicate - despite 7 calls (leaving messages, calling the sales department - virtually trying to reach a representative to find out the status). Was told it would be ready by the end of the car and I would be notified. I called for the 7th time shortly after 4 PM and was told the Service Department closed for the remainder of the weekend and would reopen on Monday. Now, I do not have a vehicle, was forced to cancel business travel, and STILL have not heard back from the Service Department despite a call Monday morning. Totally unacceptable. Unprofessional. Disappointing.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
The best dealership in Massachusetts !
The best dealership in Massachusetts ! They take extra time to make sure you are told exactly what was done and if you have any questions.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very easy to work with.
Very easy to work with. Just had to go sign the papers and pick up.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very easy to work with Great place!!!
Quick efficient service.
Quick efficient service.. polite friendly employees.. clean well lite waiting area .. highly recommend .. no issues with this dealer.. service or sales
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Phil was very professional and thorough.
Phil was very professional and thorough. He showed me where everything was on the vehicle as well. He got back to me in a timely manner too. He is one of the best salesman I’ve dealt with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service team was outstanding!
Service team was outstanding! I live the dog-allowed waiting area and free snacks and beverages. They took great care of my sheep!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Smooth transaction and nice service.
Smooth transaction and nice service. Delivered the vehicle to me on time and sparkling clean
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was in and out, quickly.
I was in and out, quickly. Michael G was my service guy and he was pleasant, even washed my jeep. The waiting area was spotless and offered beverages and snacks. Overall, perfect experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always pretty quick service while i wait.
Always pretty quick service while i wait. Been buying vehicles and using this dealer for about 7 years. Never a problem. Two Ram truck and two grand cherokees now.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service for my Jeep was prompt and efficient.
The service for my Jeep was prompt and efficient. The service person was courteous and knowledgable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
