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495 Chrysler Jeep Dodge Ram

(650 reviews)
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2021 consumer dealer award
View 2 awards
2021 consumer dealer award 2015 consumer dealer award

Reviews

(650 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of 495 Chrysler Jeep Dodge Ram from DealerRater.

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Have had my vehicle serviced here for close to 3 years.

Have had my vehicle serviced here for close to 3 years. Saturday, their service department failed to properly communicate - despite 7 calls (leaving messages, calling the sales department - virtually trying to reach a representative to find out the status). Was told it would be ready by the end of the car and I would be notified. I called for the 7th time shortly after 4 PM and was told the Service Department closed for the remainder of the weekend and would reopen on Monday. Now, I do not have a vehicle, was forced to cancel business travel, and STILL have not heard back from the Service Department despite a call Monday morning. Totally unacceptable. Unprofessional. Disappointing.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The best dealership in Massachusetts !

The best dealership in Massachusetts ! They take extra time to make sure you are told exactly what was done and if you have any questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very easy to work with.

Very easy to work with. Just had to go sign the papers and pick up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Consumer response

Very easy to work with Great place!!!

Quick efficient service.

Quick efficient service.. polite friendly employees.. clean well lite waiting area .. highly recommend .. no issues with this dealer.. service or sales

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Phil was very professional and thorough.

Phil was very professional and thorough. He showed me where everything was on the vehicle as well. He got back to me in a timely manner too. He is one of the best salesman I’ve dealt with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Service team was outstanding!

Service team was outstanding! I live the dog-allowed waiting area and free snacks and beverages. They took great care of my sheep!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Smooth transaction and nice service.

Smooth transaction and nice service. Delivered the vehicle to me on time and sparkling clean

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I was in and out, quickly.

I was in and out, quickly. Michael G was my service guy and he was pleasant, even washed my jeep. The waiting area was spotless and offered beverages and snacks. Overall, perfect experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always pretty quick service while i wait.

Always pretty quick service while i wait. Been buying vehicles and using this dealer for about 7 years. Never a problem. Two Ram truck and two grand cherokees now.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service for my Jeep was prompt and efficient.

The service for my Jeep was prompt and efficient. The service person was courteous and knowledgable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.