Reviews
A destination dealership
I couldn?t be happier with the way I was treated. Everyone was pleasant to work with and if you don?t ask for Jim as your sales person, you?re missing out.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Timothy, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Westmont! Drive safe, and we'll see you on the road.
Everyone at this dealership treats me with the greatest
Everyone at this dealership treats me with the greatest respect and very willing to help.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Very nice and professional.
Very nice and professional. They called me when my car was ready, which was sooner than I thought.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you so much for your positive comments about Mercedes-Benz of Westmont! We are always more than happy to assist you if anything else comes up. Take care!
I have bought all my cars from this dealership and
I have bought all my cars from this dealership and appreciate their courtesy their professionalism
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Professional, informative, and friendly experience
Professional, informative, and friendly experience overall. I am very happy with the car. Would recommend Mercedes Benz of Westmont to others.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Professional, informative, and friendly experience overall. I am very happy with the car. Would recommend Mercedes Benz of Westmont to others
I had the pleasure of meeting Shannon Patt, she's a
I had the pleasure of meeting Shannon Patt, she's a great service manager and took excellent care of me and the issues I had with my car. She is professional, knows her stuff and made sure I was satisfied when I picked up my car. Very happy with Westmont Mercedes.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GLC Service
Excellent service at Mercedes-Benz in Westmont. Always gets the job done quickly. Brian Reed is my service advisor, always a pleasure.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Joseph, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Westmont. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Mr.
Mr. Jim Fico is a very excellent salesman and the business is great with Westmont Mercedes Dealer. 3x deal with Fico, keep up the good work sir
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
My service advisor Valerie did a phenomenal job she was
My service advisor Valerie did a phenomenal job she was very professional and took care of everything outstanding customer service unlike the last service advisor when I brought the car in six months ago the difference was Night and day
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
I look forward to my next visit and I would like to keep Valerie as my service advisor outstanding customer service and professionalism
Excellent Customer Service!
Excellent Customer Service!!! The wait area was very work -friendly. I was productive and forgot that I was waiting for service. Also the service was completed sooner than expected. Valerie took the time and explained the final invoice line by line. Great dealership!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!