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Kelly Jeep Chrysler

(1,419 reviews)
Visit Kelly Jeep Chrysler
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award

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New (866) 381-2794 (866) 381-2794
Used (877) 497-0535 (877) 497-0535
Service (877) 219-7155 (877) 219-7155

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About our dealership

This seller has been on Cars.com since September 2016.
Kelly Jeep Chrysler offers many automotive products and services to our Boston area customers. From quality new Jeep and Chrysler vehicles to used cars we know anyone looking for a vehicle in greater Boston will likely find what they want at our dealership. Kelly Jeep Chrysler is one of 6 store locations as well as 7 brands within the Kelly Automotive Group.

Our Jeep-Chrysler dealership on Route 1 North in Lynnfield MA has sold and serviced more Jeep and Chrysler vehicles than any other dealer in New England ever!
We Make it Easy!

Service center

Phone number (877) 219-7155

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–5:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(1,419 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kelly Jeep Chrysler from DealerRater.

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This is the 3rd car we have purchased at Kelly Jeep.

This is the 3rd car we have purchased at Kelly Jeep. Our Sales Consultant, Marseb, was amazing. He does his best to go way above and beyond for all of his customers and takes the time to listen to you and what you need. Even after the sale was done, Marseb followed up to make sure we were happy with our purchase and even took the time to personally help with a service issue we were having. He truly cares, and it shows in his great communication and follow-up even after the sale was done. Josh in the Finance Dept also was great and helped us get through the paperwork efficiently while also trying to build a good connection with us.

This is the 3rd car we have purchased at Kelly Jeep.

This is the 3rd car we have purchased at Kelly Jeep. Our Sales Consultant, Marseb, was amazing. He does his best to go way above and beyond for all of his customers and takes the time to listen to you and what you need. Even after the sale was done, Marseb followed up to make sure we were happy with our purchase and even took the time to personally help with a service issue we were having. He truly cares, and it shows in his great communication and follow-up even after the sale was done. Josh in the Finance Dept also was great and helped us get through the paperwork efficiently while also trying to build a good connection with us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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If I could give negative stars I would.

If I could give negative stars I would. I had the most horrible experience with Adam. Rude, cold, doesn’t let you finish a sentence. His way or the highway literally ! Absolutely the most least professional place I have ever been. Everytime I tried to talk to someone new it got worse. Adam takes the cake though

If I could give negative stars I would.

If I could give negative stars I would. I had the most horrible experience with Adam. Rude, cold, doesn’t let you finish a sentence. His way or the highway literally ! Absolutely the most least professional place I have ever been. Everytime I tried to talk to someone new it got worse. Adam takes the cake though

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Sales Team was extremely professional and helpful in

Sales Team was extremely professional and helpful in securing my vehicle.. we worked closely to meet my needs and at the end of the process successfully completed the deal. Kudos to Marseb and Tim for helping me through my car buying experience.

Sales Team was extremely professional and helpful in

Sales Team was extremely professional and helpful in securing my vehicle.. we worked closely to meet my needs and at the end of the process successfully completed the deal. Kudos to Marseb and Tim for helping me through my car buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We’re thrilled to hear that Marseb and Tim provided professional and helpful support throughout your car-buying journey. It’s wonderful to know your needs were met and the process went smoothly. We truly appreciate your business and hope you enjoy your new Jeep!

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We are in love with our new Sahara Jeep.

We are in love with our new Sahara Jeep. Nadia was fabulous… patient, helpful, and also coordinate everything to the and very smooth. Thank you Jeep Chrysler!

We are in love with our new Sahara Jeep.

We are in love with our new Sahara Jeep. Nadia was fabulous… patient, helpful, and also coordinate everything to the and very smooth. Thank you Jeep Chrysler!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you so much, Prada! We’re so happy to hear that you’re in love with it. Nadia will be delighted to know that her patience and helpfulness made your experience smooth and enjoyable. Thank you for choosing Kelly Jeep Chrysler, and we hope you enjoy every adventure in your new Jeep!

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I was extremely happy with the dealership because Marseb

I was extremely happy with the dealership because Marseb was exceptionally good and extremely helpful with all aspects of the lease of my new Jeep compass. His personality and knowledge made the entire process stress free. I felt like I could genuinely trust him. I would not hesitate to refer anyone looking to buy or lease a car to use Marseb. He was awesome!

I was extremely happy with the dealership because Marseb

I was extremely happy with the dealership because Marseb was exceptionally good and extremely helpful with all aspects of the lease of my new Jeep compass. His personality and knowledge made the entire process stress free. I felt like I could genuinely trust him. I would not hesitate to refer anyone looking to buy or lease a car to use Marseb. He was awesome!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Nancy! We’re thrilled to hear that Marseb made your Jeep Compass lease stress-free with his knowledge, helpfulness, and trustworthy approach. We truly appreciate your kind words and are so glad you had a great experience at Kelly Jeep. Enjoy your new Compass!

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Talk about a top notch experience!

Talk about a top notch experience! Marseb was the ultimate professional. From the very first moment of contact, he was helpful, knowledgeable, and kind. I felt like I could genuinely trust, something that is so critical when making a large financial purchase. He was very authentic and honest, if he didn’t know the answer to something, he said so. He didn’t just give me any ole answer, he made sure it was the right answer. That’s that’s what builds trust with customers. I felt like I was his only customer. He followed up, kept me informed throughout the process, and did everything he could to ensure I didn’t just have a good experience, but that I had a SUPERB experience. And not only with him as my sales rep, but with Kelly Jeep overall. And I did. This was my 3rd Jeep and my 5th car purchased across Kelly Jeep and Nissan in Lynnfield and was by far my best experience yet (though the others were still exceptional). It’s experiences like this that turn a customer into a loyal advocate. Thank you, Marseb! And well done, Kelly Jeep!

Talk about a top notch experience!

Talk about a top notch experience! Marseb was the ultimate professional. From the very first moment of contact, he was helpful, knowledgeable, and kind. I felt like I could genuinely trust, something that is so critical when making a large financial purchase. He was very authentic and honest, if he didn’t know the answer to something, he said so. He didn’t just give me any ole answer, he made sure it was the right answer. That’s that’s what builds trust with customers. I felt like I was his only customer. He followed up, kept me informed throughout the process, and did everything he could to ensure I didn’t just have a good experience, but that I had a SUPERB experience. And not only with him as my sales rep, but with Kelly Jeep overall. And I did. This was my 3rd Jeep and my 5th car purchased across Kelly Jeep and Nissan in Lynnfield and was by far my best experience yet (though the others were still exceptional). It’s experiences like this that turn a customer into a loyal advocate. Thank you, Marseb! And well done, Kelly Jeep!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Kim! We’re thrilled to hear that Marseb provided such knowledgeable, authentic, and attentive service. It’s wonderful to know that your trust in him and our team made this your best experience yet. We truly appreciate your loyalty over the years and are honored to have you as part of the Kelly Jeep family. Enjoy your new Jeep, and we look forward to serving you for many more vehicles to come!

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Great experience all around!

Great experience all around! My mother and I finally decided to get a second car and turned to the folks at Kelly Jeep. Steve took great care of us, ensuring that every question and need was taken care of with quality. There was no unnecessary pressure or a sense of urgency to lease, unlike at other dealerships. Larry has a great personality and gave us the best financing options possible. Overall, their staff focus on customer satisfaction. I would recommend them again and again!

Great experience all around!

Great experience all around! My mother and I finally decided to get a second car and turned to the folks at Kelly Jeep. Steve took great care of us, ensuring that every question and need was taken care of with quality. There was no unnecessary pressure or a sense of urgency to lease, unlike at other dealerships. Larry has a great personality and gave us the best financing options possible. Overall, their staff focus on customer satisfaction. I would recommend them again and again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your experience with us! We're thrilled to hear that you and your mother had such a positive time working with Steve and Larry. Providing a no-pressure, customer-focused environment is exactly what we aim for, and it's wonderful to know that came through during your visit. We truly appreciate your recommendation and look forward to seeing you again in the future — enjoy your new vehicle!

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Very professional dealership, polite, not pushy .

Very professional dealership, polite, not pushy . Met Kristen, Dave S., Cris Costa and general manager Andrew. Been to this dealership way back in 2008 and said I’ll be back again . All of them helped me get the 2025 Jeep Willy I wanted I’m so excited!! ( Yeaman ) from financial explained all the final paperwork to me also , nice job everyone!! Sincerely Matty Insogna Jr.

Very professional dealership, polite, not pushy .

Very professional dealership, polite, not pushy . Met Kristen, Dave S., Cris Costa and general manager Andrew. Been to this dealership way back in 2008 and said I’ll be back again . All of them helped me get the 2025 Jeep Willy I wanted I’m so excited!! ( Yeaman ) from financial explained all the final paperwork to me also , nice job everyone!! Sincerely Matty Insogna Jr.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Matty! We’re so glad to hear you had such a positive experience with our team — and welcome back! It’s great to know Kristen, Dave, Cris, Andrew, and Yamen all played a role in helping you get your 2025 Jeep Willys. Your excitement means a lot to us, and we truly appreciate your continued loyalty. Enjoy every mile in your new Jeep, and don’t hesitate to reach out if there’s anything you need. Congratulations again!

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Yamen and Brian took excellent care of us!

Yamen and Brian took excellent care of us!! They are the best there is! Jeep is smooth and comfy. Thanks again Yamen and Brian!

Yamen and Brian took excellent care of us!

Yamen and Brian took excellent care of us!! They are the best there is! Jeep is smooth and comfy. Thanks again Yamen and Brian!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! We’re thrilled to hear that Yamen and Brian took such great care of you. We agree—they’re the best! Enjoy your smooth and comfy Jeep, and thanks again for choosing Kelly Jeep!

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You are so lucky you have Christian M.

You are so lucky you have Christian M. on your team! My husband walked from some my Jeep dealers the last few months (Kelly included) because he has no time to wait and needs things done right. Christian was organized, friendly, knowledgeable and that made it work. I picked up my Jeep Wrangler yesterday and Christian took time to show me how to take the tops off and how to work other important features in my jeep I needed. A few of my friends are going to trade in their R8's and start riding the dunes of the cape and I am sending them his way Thank you Christian so much, I finally have an amazing Jeep Wrangler!

You are so lucky you have Christian M.

You are so lucky you have Christian M. on your team! My husband walked from some my Jeep dealers the last few months (Kelly included) because he has no time to wait and needs things done right. Christian was organized, friendly, knowledgeable and that made it work. I picked up my Jeep Wrangler yesterday and Christian took time to show me how to take the tops off and how to work other important features in my jeep I needed. A few of my friends are going to trade in their R8's and start riding the dunes of the cape and I am sending them his way Thank you Christian so much, I finally have an amazing Jeep Wrangler!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Wow thank you so much! We couldn’t agree more — Christian is truly an asset to our team, and we’re thrilled to hear he provided the kind of service that made all the difference for you and your husband. It’s great to know he made the delivery process smooth, informative, and exciting, especially for such an iconic vehicle like the Jeep Wrangler! Enjoy every mile (and dune!) ahead, and we sincerely appreciate your referrals. Welcome to the Jeep family!

Consumer response

Love Christian M.

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