Danvers Ford

You are professional as always. Only question is why you are asking me to write such a long comment. There is beauty in brevity

Excellent service very helpful staff Vehicle ready when promised, all repairs completed and under estimated price. Highly recommend this dealership for sales and service.

Since 2009, I have had a Ford Explorer and Mercury Mountaineer serviced at Danvers Motor Co. Honest,Reliable and On Time service every time, always a pleasure to deal with service department. Never thought I could say that, but it's true. Too many bad experiences elsewhere, but never at Danvers Ford Motor Co. Thanks

Came in for an oil, lube and filter. Was pleasantly greeted by the service manager by my first name (I only come to the dealership about three times a year and he still knew who I was). Not only did he greet me that way but also the other people that were ahead of me and behind me waiting for service. My F150 was serviced fast and I was on my way within an hour. The overall facility was clean.

The service was done right, and the problem was fixed correctly. Thank very much. The vehicle is working fine

I had my vehicle towed to Danvers Ford on Friday morning knowing my truck wasn't going to be looked at until Monday on Wednesday I called and they still had no answer for me. The next Dat at 2pm they called and told me my truck was ready. Took less than a day to fix but 3 days to look at. Not happy about that had to rent a car to get back and forth to work and that's not cheap eatra days to look at truck was unexceptable for me.

I bought my car from this dealership five years ago and rely on their service department, and they have not disappointed me. Their service staff is knowledgeable and friendly.

I have a 2012 Fusion and I took it in for an oil change and tire rotation, All this was done, I think but no one told me that they found anything or confirmed that it was done. I paid and when I saw a charge for hazardous waste I got a bit alarmed. The cashier said she thought it was the oil but she really didn't know. It would have been nice to have the mechanic who did the work tell me what he/she found, what I needed to know for future work needed and what the hazardous waste was.

The service was great.. Did my battery back brakes and rotors in couple hours on saturday afternoon.. Scott was amazing! Will be coming back to guys for now pften

This is a TRUE STORY...I had an appointment with another local Ford Dealer; dropped by Danvers Ford on a whim over the weekend. Met the owner Kevin who was working on a weekend...(Not may owners work weekends) and was given a straight forward, good solid deal on a New 2014 Blue Jean F-150 Crew Cab w/ Eco-boost. They took my trade and with my family in tow; we were out of the dealership in 45 mins! (That is unheard of in my past experiences) Nice, friendly and professional experience with out ANY hassle what so ever. I was introduced to my Sales person Mark who made not only the process enjoyable (NOT a word I would usually associate with buy a new car/truck) but best of all he was exceptionally good with my two children. We then met with the finance manager Jack...I know what you are thinking...this is where the pressure tactics are going to come in...NOPE he too was VERY easy to deal with and again reassured me that if I needed to add anything at a later time before I was out of my original factory service contract he would be there to help me...WOW! To say I am satisfied is an understatement...to say I will buy my next vehicle from them is fact..as they have earned my business! Drop by and see Kevin, Mark and Jack...you too can experience the lost art of a dealership that does it right the first time and will restore your faith is US mfg'rd products...I know they have with me. Tell'm Mark G sent you! Sincerely Mark G.