Reviews
Sales is good, Amy is great.
Sales is good, Amy is great. Service is horrible. When I bought car a year ago it took 1 and a half hours to get a simple inspection sticker. Bottom slash guard came off after two weeks of having car. And part was on back order and when it did come in it took three hours to install. 1/30/24 bentvrom due to pothole 2 hours to replace I tire. Service department is horrible. It’s like watching a slow motion movie. Girl at cashiers desk was on cell phone entire time and then had a severe attitude when they finnsly did finish the service two hours later.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
They work fast and easy and make happen, good for
They work fast and easy and make happen, good for negotiation, very good team, thank you.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much, Jbilino! We're happy to see that you had the opportunity to work with Justin and that he took excellent care of you! If there is anything else we can do for you, please do not hesitate to reach out!
They have really nice customers service y very
They have really nice customers service y very professional people working at service department!! They are friendly staff .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much, Edwin! We're happy to see that both Ryan and Jerson took excellent care of you and were so helpful and friendly. If there is anything else we can do for you, please do not hesitate to reach out!
No vacuum and no car wash after serviced Inspection
No vacuum and no car wash after serviced Inspection sticker applied on the windshield not straight and not cleaned
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We greatly appreciated the outstanding service of Kelly
We greatly appreciated the outstanding service of Kelly Honda! We highly recommend Kelly Honda! Thanks!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This really means a lot to us, CJB! It is great to see that both Dan and Sal took excellent care of you and helped get you into a brand new Honda! Thank you so much for your recommendation - if there is anything else we can do for you, please do not hesitate to reach out!
Very friendly and helpful staff…this was my 3rd lease
Very friendly and helpful staff…this was my 3rd lease after my wife’s 4th lease earlier in the month. Great dealership!! They were able to answer all my questions and when the Honda Passport that I wanted was available, we were able to make a deal that made me very happy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much! It's fantastic to know that we could address all your questions and, most importantly, make a deal that left you very happy when the Honda Passport you wanted became available. Your satisfaction is our priority, and we're grateful for the trust you and your wife have placed in us. If there's anything more we can do for you or if you have further feedback, please feel free to reach out. We look forward to continuing to provide great service for you and your family!
Not nice.
Not nice. unprofessional was not helpful when I was looking for a car. too much time flirting with colleagues
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Good levels of service, fast and thorough in their review
Good levels of service, fast and thorough in their review of car issues. Prompt and polite
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I took my car to be serviced at kelly Honda , service
I took my car to be serviced at kelly Honda , service department was excellent as always. I strongly recommend kelly Honda service department.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Julie went above and beyond in helping us find a car.
Julie went above and beyond in helping us find a car. She is a fantastic sales rep. Kelly is lucky to have her.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We are so happy to hear that! It is great that you had the opportunity to work with Julie and she took excellent care of you. Please let us know if there is anything else we can do for you!