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Herb Chambers Lexus of Sharon

(6,961 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 regional dealer award
View 20 awards
2024 regional dealer award 2024 state dealer award 2023 state dealer award 2020 state dealer award 2018 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(6,961 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herb Chambers Lexus of Sharon from DealerRater.

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Exceptional service and a great experience from start to

Exceptional service and a great experience from start to finish. Friendly staff, clean facility, and smooth process! I recently bought a car here and had a great experience. Chris Anderson my salesman, was helpful, professional, and made the process smooth and stress-free. Highly recommend Herb Chambers Lexus of Sharon!

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  • Overall experience 5.0
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Dealer response

Congratulations on your new car, Marcio! Thank you so much for choosing Herb Chambers Lexus of Sharon and for sharing your terrific feedback regarding Chris and the team.

Roy was our salesperson and I couldn’t be happier with

Roy was our salesperson and I couldn’t be happier with the service and support he gave me. Buying a car from Roy/ herb chambers was painless and dare I say a wonderful experience! Thank you

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  • Overall experience 5.0
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Dealer response

Congratulations on your new car! Thank you for choosing Herb Chambers Lexus of Sharon and for highlighting Roy's great work.

Great place!

Great place! Love the waiting area. I got a call when my cat was done and when I checked out they said my car would be brought around and would be inside. I waited for a while and then finally went out to the parking lot to look for my car. I found it locked on the side. I had to go back in and ask the guy who didn’t look busy for my keys. He seemed surprised so I’m sure that’s not the way it’s supposed to work. It was my first experience getting an oil change here so I wasn’t sure what to do.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We are happy that you enjoyed our facility, and we will use your feedback to continue to improve our services.

Great customer service, Monica always ask questions just

Great customer service, Monica always ask questions just to make sure everything correct and give the best advises

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  • Overall experience 5.0
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Dealer response

Your feedback means so much to us! Thank you for choosing Herb Chambers Lexus of Sharon and for sharing your experience with Monica.

Great customer service and friendly staff.

Great customer service and friendly staff. I was very pleased with the service and was treated in a kindly manner. (I tend to ask a lot of questions). Hats off to Brian Matthews and Patrick)

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  • Overall experience 5.0
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Dealer response

We're elated to hear that Brian and Patrick provided you with great customer service at Herb Chambers Lexus of Sharon! It's wonderful knowing our team could assist with all your questions. Thank you for the kind words!

Service great and friendly.

Service great and friendly. And trust his words. All goods. Very satisfied. Will return again.

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Dealer response

Sumiko, thanks for the awesome review of Herb Chambers Lexus of Sharon!

Fabulous service.

Fabulous service. I haven’t used Lexus of Sharon for a few years but I think I will be back.

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Dealer response

We appreciate your support! Thank you for choosing Herb Chambers Lexus of Sharon and we hope to see you again.

This was the second Lexus I have purchased from Herb

This was the second Lexus I have purchased from Herb Chambers, The purchase experience was very good - no surprises and everything went smoothly.

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Dealer response

Bill, we're excited to hear that your second purchase with Herb Chambers Lexus of Sharon went smoothly. Thank you for trusting us again and enjoy your new ride!

Matt was professional and helpful.

Matt was professional and helpful. He is knowledgeable, friendly and efficient. My car was serviced timely.

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Dealer response

We're elated to hear that Matt provided you with professional and efficient service at Herb Chambers Lexus of Sharon. Thank you for sharing your experience!

We did not feel pressured & we plan to return in the near

We did not feel pressured & we plan to return in the near future for another vehicle.

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  • Overall experience 5.0
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Dealer response

Thank you so much! We appreciate your business here at Herb Chambers Lexus of Sharon.