Reviews
"Thanks Nick for the great Experience." Greg C.
I had a great experience with Nick Salem, leasing my 2015 GS 350 Fsport. He was kind, fair and straightforward. I would definitely recommand him to my friend and colleagues. Keep up the geat work Nick.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I sincerely appreciate you posting such kind words regarding your experience with Nick here at Herb Chambers Lexus of Sharon! We strive to provide our guests with a professional and enjoyable experience, and it is always a delight to read that one of our team members is exceeding our customers' expectations. Thank you and we look forward to serving all of your automotive needs in the future! Sincerely, Michael Shafman, General Manager
beautiful friendly helpful facility
I have just purchased my 3rd Lexus RX350. My experience with this dealership, both sales and service has been phenomenal. Everyone is very friendly and helpful. Marc Vigor was the salesman on all three occasions and walked my husband and me through the process in a very efficient manner. He took the time to explain everything in a way that was easy to understand. He preset radio stations for us and set up my phone and programmed my garage door opener. He encouraged me to call anytime I had a question and promised to be available for any help we might need. Through the years I have also been very satisfied with the service department and have found Danny Blinn very helpful at my appointments. I wouldn't hesitate to recommend this dealership to anyone. MJO
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your experience with us over the years. I'm so honored to know that you've chosen Herb Chambers Lexus as your Lexus dealership. We strive to provide all of our guests with a superior customer experience and I'm so happy to know we were able to provide you with exactly that. I will be sure to share your encouraging words with Marc, Danny and Niko as I know that will make their day! Thank you for your continued business and we look forward to serving all of your automotive needs again in the future. Sincerely, Michael Shafman, General Manager
Awesome Experience, Excellent Client Service!
I've recently leased an IS350 and I'm very happy and pleased with the experience I received from the Herb Chambers Lexus in Sharon. Sanjay Khairmode did an excellent job! He was very helpful, professional and courteous throughout the process. I would definitely recommend Sanjay to anyone who's interested in buying/leasing a vehicle. 100% Satisfaction
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I'm so honored to know that you've chosen Herb Chambers Lexus as your Lexus dealership. We strive to provide all of our guests with a superior customer experience and I'm so happy to know we were able to provide you with exactly that. I will be sure to share your encouraging words with Sanjay, Kolls and Tom as I know that will make their day! Thank you for your business and we look forward to serving all of your automotive needs again in the future. Sincerely, Michael Shafman, General Manager
Nick is a rockstar!
This is my 2nd time dealing with Nick and true to form, he was patient, straightforward, and catered to my specific needs re: a vehicle for me and my family. We are content with the 2015 Rx 350.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to recognize Nick here at Herb Chambers Lexus! We're so fortunate to have an excellent team here who truly represent the qualities The Herb Chambers Companies find most important when assisting our guests. Thank you once again for your business and your great recommendation. Happy driving and we look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Michael Shafman, General Manager
#Team HCLS
Buying a new car can be exhaustive, overwhelming, and stressful. But, Herb Chambers Lexus of Sharon made it super easy, fast, and fun. The whole experience exceeded all of the expectations that I ever had about high-end luxury auto manufacturers. Walking into the dealership at the time of my appointment, I immediately felt a sense of pride, prestige, and ownership. I was promptly greeted by the front desk, who was so friendly. Cheryl S. introduced me to Mike C., who was my sales consultant. He was a pleasure to work with and was very knowledgeable of this one particular Lexus model that I was there to see. He listened, advised, and followed through with his words and always made me feel comfortable and appreciated throughout the process. We went for a test drive and it was then that I realized, this would be my next car to own. My next step was meeting with Chris G., who was my finance officer. He was proficient, motivated, and diligent to find me the right loan package that complimented my financial need. Needless to say, he went above and beyond his duty to get me the best fit. Surely I initially had some reluctance of letting go of the car that I was trading in. However, the decision to move forward got easier to accept every time when I?d take a look at my brand new 2015 Lexus IS350 AWD F-Sport. After sealing the deal, I went home feeling totally satisfied with the exceptional level of professionalism, attention to details, and the consistent code of conduct exerted by Team Herb Chambers Lexus of Sharon. At the end of the day, I gained the confidence to believe that I received a lot of value for my business here. Overall, my pleasant experience at HCLS taught me an important lesson, which was success has a new image at Lexus. Success of this purchase consisted of no haggling involved, no tedious negotiation tactics deployed, and certainly no pressure of any means to sell me a car that I didn't approve. My acquisition of the new Lexus IS was predicated by the transparent team effort that collectively worked in unison to get the job done the right way. Team HCLS made my dream of finally owning a Lexus a reality. I want to take this time to extend my most sincere gratitude to Team Herb Chambers Lexus of Sharon. I also want to acknowledge some of the honorable mentions, to include Jose O., my photographer, Nick P., my IT specialist, and Tom R., who took the time to talk and reassured me. Team HCLS took really good care of me, both during the sale and afterward. And this moment would not have happened without the mutual courtesy, team collaboration, and the efficient dynamics of this organization. I don't think there are enough words to describe my satisfaction. Everybody that I met at HCLS was very helpful, respectful, and approachable. I will certainly cherish my new Lexus for many years to come. Thank you very much for making this acquisition such a gratifying, exciting, and unforgettable experience. Here marks a new chapter in my life and I am very happy to be a part of the Lexus family. I strongly recommend Herb Chambers Lexus of Sharon. #TeamHCLS
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to recognize the team here at Herb Chambers Lexus! We're so fortunate to have an excellent team here who truly represent the qualities The Herb Chambers Companies find most important when assisting our guests. Our Sales Associates are equipped with the knowledge of the cars and always strive to give their customers the very best of everything. Thank you once again for your business and your great recommendation. Happy driving and we look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Michael Shafman, General Manager
Nice Experience
I recently purchased a 2014 Lexus RX 350 from Mack Mathurin. He was a great person to work with because he answered all my questions and he was not pushy. He made me feel very comfortable and I enjoyed my experience because of him. I wish every car buying experience was like this. I do recommend Mack Mathurin if you are looking for a new or pre-owned vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to recognize Mack. Happy driving and we look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Michael Shafman, General Manager
#Team HCLS
Buying a new car can be exhaustive, overwhelming, and stressful. But, Herb Chambers Lexus of Sharon made it super easy, fast, and fun. The whole experience exceeded all of the expectations that I ever had about high-end luxury auto manufacturers. Walking into the dealership at the time of my appointment, I immediately felt a sense of pride, prestige, and ownership. I was promptly greeted by the front desk, who was so friendly. Cheryl S. introduced me to Mike C., who was my sales consultant. He was a pleasure to work with and was very knowledgeable of this one particular Lexus model that I was there to see. He listened, advised, and followed through with his words and always made me feel comfortable and appreciated throughout the process. We went for a test drive and it was then that I realized, this would be my next car to own. My next step was meeting with Chris G., who was my finance officer. He was proficient, motivated, and diligent to find me the right loan package that complimented my financial need. Needless to say, he went above and beyond his duty to get me the best fit. Surely I initially had some reluctance of letting go of the car that I was trading in. However, the decision to move forward got easier to accept every time when I’d take a look at my brand new 2015 Lexus IS350 AWD F-Sport. After sealing the deal, I went home feeling totally satisfied with the exceptional level of professionalism, attention to details, and the consistent code of conduct exerted by Team Herb Chambers Lexus of Sharon. At the end of the day, I gained the confidence to believe that I received a lot of value for my business here. Overall, my pleasant experience at HCLS taught me an important lesson, which was success has a new image at Lexus. Success of this purchase consisted of no haggling involved, no tedious negotiation tactics deployed, and certainly no pressure of any means to sell me a car that I didn't approve. My acquisition of the new Lexus IS was predicated by the transparent team effort that collectively worked in unison to get the job done the right way. Team HCLS made my dream of finally owning a Lexus a reality. I want to take this time to extend my most sincere gratitude to Team Herb Chambers Lexus of Sharon. I also want to acknowledge some of the honorable mentions, to include Jose O., my photographer, Nick P., my IT specialist, and Tom R., who took the time to talk and reassured me. Team HCLS took really good care of me, both during the sale and afterward. And this moment would not have happened without the mutual courtesy, team collaboration, and the efficient dynamics of this organization. I don't think there are enough words to describe my satisfaction. Everybody that I met at HCLS was very helpful, respectful, and approachable. I will certainly cherish my new Lexus for many years to come. Thank you very much for making this acquisition such a gratifying, exciting, and unforgettable experience. Here marks a new chapter in my life and I am very happy to be a part of the Lexus family. I strongly recommend Herb Chambers Lexus of Sharon. #TeamHCLS
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Scottie, for taking the time to recognize the team here at Herb Chambers Lexus! We're so fortunate to have an excellent team here who truly represent the qualities The Herb Chambers Companies find most important when assisting our guests. Our Sales Associates are equipped with the knowledge of the cars and always strive to give their customers the very best of everything. Thank you once again for your business and your great recommendation. Happy driving and we look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Michael Shafman, General Manager
Buying a Lexus with confidence
My husband and I stopped into the Norwell Herb Chambers and we were greeted and taken care of upon arrival. Our salesman Greg Melanson was excellent. We bought a 2013 RX 350 and could not be happier. There was no pressure or negotiation tactics. It was absolutely a wonderful experience. The finance man was very nice and the the manager was amazing! Thank you Herb Chambers of Norwell!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I sincerely appreciate you posting such kind words regarding your experience with Greg. We strive to provide our guests with a professional and enjoyable experience, and it is always a delight to read that one of our team members is exceeding our customers' expectations. Thank you and we look forward to serving your automotive needs in the future. Sincerely, Michael Shafman, General Manager
Thank you Sanjay Khairmode
He helped me find the dream car I wanted and he had a great personality. He made the buying experience easier and at the end of the day I had a smile on my face. My two kids are very happy with the car, Thank you once again!
- Customer service —
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I'm thrilled to hear how happy you are. A terrific guest experience is what we aim for each and every time and Sanjay is truly a testament to that. I'll be sure to pass on your kind sentiments. Thank you for purchasing your Lexus from us and for being a very valued customer! Sincerely, Michael Shafman, General Manager
Thank you Herb Chambers Lexus
My experience with Lexus and specifically with Sandra Zeica was phenomenal. From the moment I walked in, until the moment I left in my pre-owned Lexus, I could not have asked for a more positive experience. Every car buying experience should be so pleasant and easy. No wonder this company is rated tops in the best places to work. Thank you to Herb Chambers and Sandra Z.!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new Lexus! I'm thrilled to hear how happy you are. A terrific guest experience is what we aim for each and every time and Sandra is truly a testament to that. I'll be sure to pass on your kind sentiments. Thank you for purchasing your Lexus from us and for being a very valued customer! Sincerely, Michael Shafman, General Manager
